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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.3 out of 5 stars with 1682 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the excellent condition and overall performance of the Pre-Owned Excellent iPhone XR 64GB (Unlocked). Many appreciate the camera quality and ease of use, finding it to be a great phone for the price. However, some customers have mentioned concerns about the battery life, while others have noted the absence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,682 reviews
  • Rated 5 out of 5 stars

    A phone on a bargain

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad deal!.. works as it should and easy to transfer over data

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone xr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is working great and in excellent condition I love it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Bad Battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was clean. No scratches. Looked brand new,but the battery drain so quickly despite 84% battery health

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I read the reviews and was expecting the worst being it was second hand but it came in perfect condition

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    New to me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a quick replacement without breaking the bank!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    I received the phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in great condition and I love my new phone so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Looks awesome and fast. Bought another one for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new refurbished Apple iPhone XR 64GB is the best phone I have ever owned. With my enclosed case surrounding the iphone, I am more confident that if I drop the phone, the screen won't crack. That is a vey important feature of any phone that you carry.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone used xr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product bought and really enjoy works great like new .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a phone when we needed one. Perfection. Couldn’t ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    MR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent use of the TotalTech. bought phone used it while I waited for my new phone, returned this phone and had a free rental.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Working phone was a gift. . She loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 5 out of 5 stars

    Iphone X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless works good no scratches, dents or anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good reliable product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for gifting purpose for school kid and he likes it very much. So it is reliable to buy iphone from Bestbuy. To encourage RRR(reduce, reuse, recycle) electronic products to save the earth.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very adorable and works great!Thank you very much!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the phone is working well. (( I was unaware the phone was a refurbished when I bought it. Not sure that matters but it would have been nice to know ahead of time.)) I haven’t used the camera yet so I don’t know if that’s ok and I can’t rate that. I had difficulty getting my hearing aids blue toothed in. The phone doesn’t indicate when they are, unlike the 6S which gave a clear indication That’s why my star rating isn’t higher. In addition, I have to check periodically to ensure my aids are working as they have a tendency to get cut off more than with the 6S. I never lost my ears with the 6S. Perhaps there is setting or settings I’ve missed. Also, the screen protector and a case were a little more harder to find. However, the phone is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design of the phone (beside the notch which I’m not sure how I feel about). I like how simple it is to use IOS 14

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as advertised, looks and works like brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone plus good price. This was a good christmas present and was worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly what was needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for a used phone. Overall very satisfied

    I would recommend this to a friend