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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.3 out of 5 stars with 1683 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the excellent condition, overall performance, and camera quality of the Pre-Owned Excellent iPhone XR 64GB (Unlocked). Many appreciate its ease of use and the price point. However, some customers have expressed concerns about the battery life and the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,683 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in the mail like it was brand new for a whole lot less.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves it!! Very good product. Good features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I would definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good staff great customer service and easy and fast transactions

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone xr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no scratches and it’s is a perfect phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    As long as it lasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for my son but degraded and screen worn out a lot after some time

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    This phone is no worth buying

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last only a few hours and takes long to charge

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Used Apple phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this used item for my grand son for his birthday. Nice phone but the cost is too high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, MOST EXCELLENT (and PATIENT) salesperson/tech, Chad!! Made an extremely stressful situation (having to get a new cellphone and transfer data) calming and pleasurable.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Works good but low battery life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batery goes off so fast but it works good when fully charged

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I XR

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, working well and appropriate to my daily chat and communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ole reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable iPhone, good as a back up or as for daily use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    good purchase!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came on time and packaged nicely. i’ve had it for a little over 5 months and I haven’t had any problems! i’m pretty sure mine is refurbished, so i was worried it would break after a few weeks but it didn’t :) it came in perfect condition (no scratches or dents or cracks) if something else happens i’ll update my review :) i wanted to add a note about why i rated the battery life a 4. the battery lasts significantly longer than my old phone did. but the battery health is only around 86% i think. but a full charge will still last me over a day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Wife Loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few hiccups here and there connecting to Bluetooth but overall does everything she needs.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    No thank you

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe other people will have better luck than me… To begin with the first phone had a battery life of 85% I bought this phone and had problems right away. I called customer service and they sent me a replacement phone right away. I received the second phone and had a very hard time getting it activated…finally after a couple hours, it was hooked up. Then…more problems! This phone had a 80% battery life. Needless to say I was able to buy a BRAND NEW iPhone XR else where for only 10 more. I would definitely pass on the used XR since there are too many XR’s with a whole lot of the same microphone problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS PHONE . Feels bigger than my last iPhone (which was a seven) it is way more convenient with Face ID . Carry’s a good battery after a charge. I haven’t cracked it yet ! And I had it for three months But I’ll will get a screen protector. Oh and the colors are everything . I got blue !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as described phone works great and all is well

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new xr. Great phone and it takes great pics

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came in great condition, practically new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need a new work phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing what I needed it to do. It’s a work phone. The customer service was excellent. The Hamburg store associates are awesome. Thank you.

    I would recommend this to a friend