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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.3 out of 5 stars with 1683 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the excellent condition, overall performance, and camera quality of the Pre-Owned Excellent iPhone XR 64GB (Unlocked). Many appreciate its ease of use and the price point. However, some customers have expressed concerns about the battery life and the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,683 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a excellent product I don’t have any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone so much, I’m so glad I bought it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Darned nice phone. The body is very slippery. I recomend a cover.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life was pretty low but over all still a good phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Relatively satisfied.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still trying to get familiar with phone which is different from my previous iphone. Had very helpful service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

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    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always absolutely trust BestBuy when purchasing refurbished electronics. No issues so far. Would never guess it wasnt brand new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is just what we ordered. an more than we expected when purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone xr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this phone for my daughter thanks to best buy !!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this phone I can say that you get what you pay for. It’s not bad but it’s not great either. There are definitely some scratch marks on the back and the battery was only 71% overall health.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid iphone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone. It does pretty much everything the new iphones do and cost about 1/3 the price. The screen looks great and the battery life is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I overall love the purchase! It was exactly as advertise and would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone XR , is my first iPhone and I really love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy crystal lake never lets us down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came thru looked new came on yhr day expected. Tje geek squad helped us place the order took time answwimg questions . Best buy crystal lake never does us wrong .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for your buck and still work 2 + later

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this phone pre-owned and was a bit weary, but she has had it for two plus years and it’s still going strong. Had 100% battery life when received!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It overheats doesn’t keep its charge I dropped it when it was getting hot Corner of phone on back is cracked so I wasted close to 300 dollars. What a waste of money

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Phone seems to be working good so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I didn’t give it a 5 is because the charger is not an official Apple charger and I’ve heard sometimes software upgrades will make unofficial chargers quit working. We’ll see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time buying a pre owned phone. I have no complaints about the purchase either. Set up was very quick & easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and not too expensive love it for my son and size ots good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Camera isn’t as good as the 11 max pro ..

    I would recommend this to a friend