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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.3 out of 5 stars with 1683 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the excellent condition, overall performance, and camera quality of the Pre-Owned Excellent iPhone XR 64GB (Unlocked). Many appreciate its ease of use and the price point. However, some customers have expressed concerns about the battery life and the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,683 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very Good condition phone to buy. Battery life is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and reliable product that fulfill all my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only been a week of having this phone and it’s been great. It came fast enough since I had a working phone while I waited. There was not a mark on it from its previous use. It holds a charge unlike my 6s Plus. I’m loving this upgrade! I had a gift card and paid the extra for myself as my gift. I use my phone as my camera, video recorder and for work Zoom calls. Great gift!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone but here’s the thing….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but the screen does have burn in you can mostly see it when on black images or on dark mode only plus the camera lens ring is scratched. Brought it used because it’s my secondary iPhone but if it was my only phone I would of returned it but it works great just as fast as my iPhone 11

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was good overall. I had like 92 battery health.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My XR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operational and economically bought! Thank you, Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best spent money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product have had no issues with it best spend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my new phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once my data was transferred it was an easy transition to this phone after using a 6S for 5 years. Love the new features this has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - Pre-Owned iPhone XR 256GB (Unlocked) - Bla

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple - Pre-Owned iPhone XR 256GB (Unlocked) - Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a good phone was very clean and is very dast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gifts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 3 of them for my kids for their Christmas gift. They opened them on Christmas eve, so I can't review too much right now, but they are super happy to now have iPhones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    There is a problem of the phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is very strange. It looks normal but when I use it for a while, the Apps will switch automatically without any touch on the screen. It becomes annoying because I cannot keep on the App I am working on. It is also dangerous when I am driving and using the Google map. The screen changes to other Apps by itself and I was lost on the road. I use it out of U.S. as it is unlocked and going to return it when I am back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Pri ce is Ridiculous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I would not hesitate to buy a mother one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features on this phone.Great buy I would recommend to anyone look for a phone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the color and it was a great gift for a family member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest I was hesitant at first about buying this phone but I’m glad I did! My old phone was all busted and broken that I needed one ASAP and this one was perfect! I got the yellow one because it was my favorite color and it was in the best condition. The battery life was at 100%. It came with a little bit of scratches but it wasn’t noticeable because a case went on them anyways and you really have to examine it in order to see them. Other than that, totally recommend (:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a gift for my mom, I look at it and turn it on, so far seems too work perfectly fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My order were great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how legit the orders be after making the purchase from best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy with the phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 7 works just fine for me. I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Rocks!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They size is awesome and i get great reception! I love my phone!

    I would recommend this to a friend