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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.3 out of 5 stars with 1683 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the excellent condition, overall performance, and camera quality of the Pre-Owned Excellent iPhone XR 64GB (Unlocked). Many appreciate its ease of use and the price point. However, some customers have expressed concerns about the battery life and the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,683 reviews
  • Rated 5 out of 5 stars

    iPhones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Just as described and very fast delivery! Will be making more purchases very soon. I can’t add photos because both phones are being used.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Plug tech has better prices refurbished iPhones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was working great until a few months down the road, it turned off and hadn’t turned since. I’ve tried hard resetting the device and everything but unfortunately it still not working

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow and old crappy camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, the iPhone works, but it is so incredibly slow. It has a terrible camera. If you wanna go cheap and get a new phone just get the newest models. Cheapest version don’t go and get this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt dislike anything u can tell its used but ehh perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone and so happy to have a battery that actually last longer than a half hour

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Amy S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in great condition and exactly what I was expecting. The change-over from my other phone went smoothly and I was able to go to a digital sim card. Delivery was a little slow for both the phone and the trade in kit. still waiting for response on trade in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone happy purchase I would recommend getting phone from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a phone it works perfectly such an upgrade from the previous phone I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect, the purchase arrived on the scheduled day, the phone arrived in perfect condition. I am satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    DO NOT BUY WITOUT EXTENDED WARRANTY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone died two weeks after the 90 day warranty ended. Got stuck in a boot loop and would not do anything. We took it to Geek Squad and they could do nothing for us. 100% dissatisfied with the phone and the experience. I'm out with money for this phone and still had to get a new one. Lesson learned, don't buy a refurb phone without an extended warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, 0 complaints. my daughter loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone but no accessories

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the phone it works great unfortunately the phone disnt come with the headphones or an actual iphone brand charger it came with an 5$ gas station charger and not even the actual iphone box. a bit bummed out being that i paid a pretty penny for this phone and only received the phone itself

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the little it is used. I didn’t want to pay much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gift for my mom

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Great price! Just the perfect gift for my mom ❤

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a family member who is not tech savvy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    refurbished I phone two weeks old and issues arose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this phone for 2 weeks and the following issues arose, this refurbished phone will not hold a charge. It gets to 60% and stops charging. The battery dies within a couple hours also the glass fell out and I had to pay a 3rd party to replace the glass. I let Best Buy know about this and they said I would have to go to geek squad and refurbish phones have no warranty or guarantee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my son. He is very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone xr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone easy to handle and love the colors! I was a little worried about the display not veing up to par but its nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my grandmother, she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cellphone for grandkids!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a little older, but it's a perfect match for a grandkid's first cell phone!

    I would recommend this to a friend