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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.3 out of 5 stars with 1683 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the excellent condition, overall performance, and camera quality of the Pre-Owned Excellent iPhone XR 64GB (Unlocked). Many appreciate its ease of use and the price point. However, some customers have expressed concerns about the battery life and the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,683 reviews
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, good services and everything is very good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    phone - addictive - careful - put it down

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just fine - it's a phone - you can call people on it - or get addicted to apps and fritter your life away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally upgraded my button to swipe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the size and battery life The Best Buy staff was amazing and I saved more than buying it refurbished through Apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice iPhone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice blue iPhone XR Love it, has big screen display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good and durable phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good and durable phone. I will always make my phone purchases via BestBuy

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had nothing but problems since I’ve received this phone. It will not update, it keeps freezing & it keeps turning off. I spent over an hour in best buy today trying to get it fixed and can’t get it fixed. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Teen phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 14 year old son loves this phone. Says it works fast & he can do his school work on it. Battery life is great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I like it sow muchhhhhjjjnjjjjnjnnnnnmmmmmmmmmm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Doubt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no doubt when it comes to buy an Iphone at best Buy. Longtime customer

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition, brand new, does the job and great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the phone and service I received from Best Buy. I would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for almost a year now and I have had no issues!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Thrilled.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is average. No 1/8" phone jack. Chip at the bottom of the face plate. Swipe up has a knock. Not thrilled by this phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pre-owned iPhone XR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great, but there were micro scratches all over the screen. I understand the phone was used, but I would think the screen would be replaced during the refurbishing process.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 2 out of 5 stars

    Messed up speakers on phone you can’t return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a unlocked phone with (cosmetic) issues scratches on side I’m fine with the messed up speaker though are NOT cosmetic and when you try to return it sends you to 6 different websites that don’t let you return Great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent with the greatest of service, I'm absolutely satisfied

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery exhaustion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks great but the battery capacity is 80% and it takes a lot longer than usual to charge, tends to run out of battery much faster, Besides that it’s fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its as good as the note 10 +

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate a note10+ at first. I loved it and then I broke it so I switched to the n71. Both phones are awesome the resemble each other alot

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I phonr xr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone works well also a gift. They had been using androids forever and the switch over wasnt to complicated so they have been happy woth the phone so far they do jave good batyery life and cameras other than that its really juat a phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome works all great amazing I would by again thanks

    I would recommend this to a friend