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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.3 out of 5 stars with 1683 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the excellent condition, overall performance, and camera quality of the Pre-Owned Excellent iPhone XR 64GB (Unlocked). Many appreciate its ease of use and the price point. However, some customers have expressed concerns about the battery life and the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,683 reviews
  • Rated 5 out of 5 stars

    First iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First iPhone, I do not regret making the switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well as advertised! Screen looks great, minimal scratch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Communication issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with using phone to communicate with others on this phone. Put an Android SIM card for old phone and had a few challenges

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas present gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item as a Christmas present gift so I can't at this give a rating on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone had no cracks or scratches , works well with Metro PCS , great quality and battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone xr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ordered the iphone xr for my son, it came in the mail fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, totally happy with buying it from this store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition. Quick shipping. Easy online transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone xr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gently used. No problems with speaker or screen. Everything is absolutely perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but purchased it a couple days before the 100$ price drop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son is happy with his iphone quite charge play games looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate phone thanks best buy is the best I’ll recommend them to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    iPhone upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a later model refurbished phone. Does more than I require which makes it a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glade I got this one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blvdry nice phone. Nice screen and fitchurs I’m so very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My soon love this phone he is so happy with his 1 phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre owned but very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product was fantastic and my son love it. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone to buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and clean phone everything I needed with my upgrade

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to buy it when I went to a different country but didn’t work there so had to return but it’s good for America

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Some scratches on the charging port - that’s it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical about buying second hand , WORTH it.

    I would recommend this to a friend