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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.3 out of 5 stars with 1683 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the excellent condition, overall performance, and camera quality of the Pre-Owned Excellent iPhone XR 64GB (Unlocked). Many appreciate its ease of use and the price point. However, some customers have expressed concerns about the battery life and the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,683 reviews
  • Rated 5 out of 5 stars

    iPhone Xr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipping was fast. It came in perfect condition.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery life not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t purchase again. Battery life isn’t great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Genial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing! The best product, and excellent price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy "renewed"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has a line that pops up occasionally from the top of the screen to the bottom. Also the charger cord that came with the phone doesn’t work. I called Best Buy customer service and an appointment was scheduled for the geek squad to look at it. Geek squad said they could give me a refund. I don’t want a refund or to go without a phone. Unhappy with this purchase all the way around.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy happy I was able to purchase for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone iPhone XR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good nothing has happened yet too the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great... except charger wasn't apple

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 2 out of 5 stars

    Not as I expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality.I can see very easily everywhere scratch back and front.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. Shipping process & delivery was Amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it! It's exactly what the description said.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied Customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time purchasing a refurbished phone from Best Buy & will not be the last. first one being an iPhone 8 it was kind of slow after a couple months of use but that’s only because it was an older model phone and I had to download IOS 16 in order to set it up but overall great. Display screen is wonderful so is the battery life on the XR and just really great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping and nice product i really recommended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone xr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds is not good!poor quality sounds! But i cant do anything because i send it to the phillipines already...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone would not take a charge over 14 percent. Dispite trying different chargers and overnight charging

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MJ Slizik

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received phone was not reset. Had to return. Very disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty red.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not happy with all the blemishes on this phone. For the amount of money I paid for it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Iphone xr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i got the phone there was nasty stuff in the speakers phone was very slow and would not hold a charge. I 10/10 do not recoment buying a refurbished phone from best buy everything else is great

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Non-Working Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone had a non-working camera,it works good,but the back camera doesn't work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Starter iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is clean and is like brand new, except it's not in original packaging. Good enough for a starter iPhone for an 11 year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products I will buy this again in future

    I would recommend this to a friend