Customer Ratings & Reviews

My old phone broke and I needed a replacement as soon as possible, and I needed something that would fit my small budget. Thankfully best-buy had the model I wanted at a reasonable price and I was able to pick it up the same day.

I love my new phone!! It surpassed my expectations for a refurbished iphone. Speaker is wonderful, battery life is great, but after some time there was a dark shadow that showed up in the bottom left corner. It does not bother me and sometimes goes away when I turn the phone off then back on again, but just something to consider when you are going refurbished. I do think it was totally worth it though!! Great purchase in my opinion.

Really decent condition, long battery life especially considering XR release date. Good value here, functional and ideal for those looking for a budget friendly option that still delivers a classic apple product experience.

Only had the phone about a week but it seems to work like an iPhone is suppose to work. A few minor scuffs on the screen but nothing that would be immediately noticed. So far this has been a good purchase. This is a company phone so it will get lots of use.

When I bought this phone I was a little worried it was going to feel a little out of date. After having it for a few weeks it has surpassed my expectations. Im very happy with the purchase and even happier with the price I paid. Saved a lot of money and the phone does it all.

Works great, perfect screen, audio, camera. Minor nicks in back, but it’s a used phone—I was expecting much worse. Looks and works like a brand new phone once you slap a case and screen protector on it. Very happy with the Best Buy process and product.

Literally perfect, the only thing that shows it’s used was that their is a slight mark on the back showing where a case used to be. Other than that, great condition with one small scratch on front that was easily covered with screen protector. Would definitely recommend this phone to anyone in the market for a new phone.

i bought this phone for my sister and she loved it! she was due for an upgrade because her iphone 7 was in really bad condition. this was basically a new phone it looked and worked great.

This was given as a Christmas gift and I heard all good things it works really well, no glitches or anything like that. Good as new!

This phone generally has performed very well, but there is an issue with the phone microphone and speaker volume. I have to change to the loudspeaker rather than the ear speaker in order to hear on phone calls, and my family tells me that it can be hard to hear me when they are on calls with me. Generally not a huge problem, but can be awkward when I want to keep a conversation more private. Otherwise the camera, memory, etc., perform as expected.

I can’t even tell this is a refurbished phone. Looks new and the quality is excellent. I’m very happy with this purchase.

Apple would be the best choice rather than any other phone. Many things can be done on an Iphone that can not be done on other phones. Apple will continue to upgrade products and be successful if they stay on the same track. Apple also has the ability to update your phone for any bugs or glitches if something were to occur. Having a phone that is advanced in technology would be pretty fun to have. Also, having the best security and privacy would also be awesome. Imagine not having to worry about people looking around on your phone. Lastly, the durability is great and imagine the newer versions that will soon come out.

Been using it ever since I purchased it and it’s a good phone have no complaints would recommend

This device works like new. I absolutely love the option to buy from here, it waa easy and convenient.

Phone in great condition. No issues with setup. Bought 2 of these for family members with old iphones.

I got a refurbished phone from Best Buy, and it has been working great thus far really satisfied.

Looks and works brand new! I'm very happy with my purchase. Even came with a charging cable and block

Apple always makes phones so easy to use! I've used iPhones since 2015 and I'm fascinated with the elegant exterior AND interior (software). In love with the colors they introduced with this phone!

For what I needed, Great price and fast shipping! Went in store for accessories, and EVERYONE was so helpful!!!

The device was above expectations and was really a good choice for me