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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.3 out of 5 stars with 1681 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and overall performance of the Pre-Owned Excellent iPhone XR 64GB (Unlocked), along with its camera quality and ease of use. The price and general functionality of the phone are also appreciated. However, some customers have noted concerns about the battery life, while others have commented on the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,681 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service in store and the phone is perfect for an used phone.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone came in excellent condition. The charger works great. Great price for what you get! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like new. Cometically and functionally. Even the battery holds a charge like a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is going strong almost 2 years after getting it but when I first got the phone there was a small white dot at the bottom of the screen. It does not bother me or seem to affect the function of the phone. Over all great for the price

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    IPHONE XR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I've made. When I received the phone it was in pristine condition, and it is working wonderfully. It is definitely a must buy at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone XR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition. Phone works great. Minor scratches but overall it’s great for what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Best Buy is the best always sell best products and electronics Best Buy is my favorite store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was in excellent cosmetic condition. I brought it for my daughter for graduation, and she loves it. I didn't have any issues getting it activated.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone XR

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone came, it look good no scrached everything works perfectly I'm so glad I bought my phone on this website, I highly recomend ya'll getting it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very Good Refurbished iPhone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being a refurbished unit it is quite good. Only downsides are that the unit I received was very dirty and that the battery only has 80% capacity left in it. However these (for me) are not deal breakers as a Clorox wipe can be used to clean it well and battery replacements from Best Buy are only $50. If you are on a budget and want an iPhone, I highly suggest getting this.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    iPhone XR unlocked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great, only had a slight like smudge/scratch on top of screen. Was able to connect to my carrier service very easy. Able to use multiple apps at same time with no issues, reaction time is excellent, no lag. Only issue is the battery, it takes like almost 2 hrs to charge and that’s when you are not using the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Finally Succumbed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally let my kids & others talk me into an IPhone. Still learning where things are and what to and not to do on the phone, but the purchase from Best Buy was at least a good start toward a relatively painless conversion to apple. The refurbished phone was as described, delivery was on time, and the price was definitely right. I have progressed to the point that I can now recommend IPhone and the service and great customer service at Best Buy is definitely to be recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Scratches

    Rated 5 out of 5 stars

    Unlocked IPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came in Excellent condition. Great battery life. No scratches or cosmetic problems at all. Delivery was less then a week.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality especially since it’s not a current phone. I needed one asap and i got exactly what i needed. It works amazing and has no problems what so ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Android to iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really wanted an iPhone so I bought him this one. He's very happy with it. I also recently switched from Android to iPhone and am happy with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Better than describe. I trust best buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was listed as (good). NOT TRUE. This ended up being perfect like new. I love the open box refurbished offering from best buy. I never feel like I am rolling the dice. I know from experience that I'm always getting a good product. This phone is exactly what it is. I also got a charging cord and the charging block. You don't even get that from the big cell phone retailers. I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NIce upgrade for my daughter coming from a 6S Plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone would have liked to have been able to inspect it prior to purchase. Phone was sealed in a plastic case with a charging cable and power brick. Very minor scratches on the screen and outer case. I thought everyone immediately placed phone in a case upon purchase. But seriously great value for the price point!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing ! I love it. Even though it’s an older phone it felt brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it works perfectly and the phone lasts all day

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been over a year since I have purchased this phone in the quality of the phone is still an excellent care even with it being a child’s phone. It still runs good sounds good. Looks good. It came in. Perfect condition was delivered with care and was even charged when I received it.

    I would recommend this to a friend