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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1707 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the excellent condition and overall performance of the product, frequently praising its camera quality, ease of use, and affordable price, often noting the absence of scratches. They also appreciate the phone's speed, color, and size. However, a notable concern among customers is the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,707 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iphone XR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad a while ago, got him the whole setup with a case and protector. He loves it, it’s his first iphone and it’s a crazy step up from the old androids he had been using. Super user friendly and for it to be a refurbished iphone it was in great condition. He’s had 0 complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Buy used!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Excellent condition. I always kind of hold my breath when buying a used product but I am very impressed with the phone. No scratches, no sign of wear. Also happy with the X R.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Demo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in great condition I was actually really surprised by the quality of this phone…This was a good buy from Bestbuy…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good reliable product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for gifting purpose for school kid and he likes it very much. So it is reliable to buy iphone from Bestbuy. To encourage RRR(reduce, reuse, recycle) electronic products to save the earth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent/good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked good. No complaints. It sometimes lags but I know it’s old so that’s expected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I phone XR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. We have had any issues with the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love it works great easy to use camera great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Out of Box -Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a IPhone that I bought new in 2016. I hate spending so much money on a phone. Especially since they cost about $34 to make or so I have been told. This phone does everything I need . I never thought I would buy an out of the box phone , but this one is great. I may never buy a new phone again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good upgrade for someone with a really old phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine, better than my 6S!!! haha. Obviously I wish I had the headphone jack and I've been struggling to find the correct adapter to use with the aux cord in my card but other than that the phone itself has been a nice upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Condition

    Rated 5 out of 5 stars

    Feedback

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from iPhone 8. Phone looked like new!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great starter phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition.Great starter phone for teens first phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better then nothing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and quality would definitely buy again. Bought it for my 13yr old, so he likes it lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone Xr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone Cheap High Price Phone To Unlock To Any

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality especially since it’s not a current phone. I needed one asap and i got exactly what i needed. It works amazing and has no problems what so ever

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Makes a great gift for someones first iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone arrived in great shape with no visible scratches or dings, which I was worried about as this was a gift. My complaint is that the battery life is poor, which I guess is to be expected on older phones, but this wasn’t cheap so I expect it to last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and look of the phone. It is easy to hold onto.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone xr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was awesome no problems no complaints still working great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Refurbished iPhone 11XR

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the way I go for the iPhones. I used to need one for work and email, etc. now that I’m retired, I usually only need it for talking. I do opt for newer models than my current one to upgrade the camera. This 11XR is all I need at the moment. When it shows signs of malfunction, I’ll get another refurbished newer version.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    iPhone xr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition and works well. All staff helpful in just the right product.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine, bought for my young daughter who wanted a phone for Christmas. Phone is unlocked and we just bought a prepaid SIM card to put in phone so she can use it. Works great.

    I would recommend this to a friend