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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1707 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the excellent condition and overall performance of the product, frequently praising its camera quality, ease of use, and affordable price, often noting the absence of scratches. They also appreciate the phone's speed, color, and size. However, a notable concern among customers is the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,707 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great purchase and got it for a great price the phone was used but came looking very new !

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    I love this iPhone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition. Excellent phone. Fast transaction.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very High Quality, Great Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very extremely high quality, and a absolutely great price! At Best Buy Refurbished is the same as new, but for a whole lot less. Very Satisfied with purchase!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apart for a little back scratch, it is perfect for a used phone. The experience is great. Would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Basically brand new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't tell by any means that it wasn't a brand new phone. I've been using it for a while now and am loving the features! I previously had a 6 so this was a nice upgrade for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I overall love the purchase! It was exactly as advertise and would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working Iphone. You can't beat the price for an unlocked phone. I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone X

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone for a while now and it’s working great since I first got it and still in great condition worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Affordable iPhone Option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed with the fraction of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    OUTSTANDING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was in good condition. Everything worked fine and the shippingbwas really fast.10/11 buy from again !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Refurbished but like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad worked with a BestBuy associate to give me the best option and they did a great job! Refurbished phone was only two days old !

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    New iPhoneXR replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always. Couldn’t believe this phone was in stock and available at a very low price when I needed an unplanned replacement. 5* A1+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone for the price it does what I need it to do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iphone xr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this phone for my daughter thanks to best buy !!

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Best Buy Employee

    Rated 5 out of 5 stars

    iPhone XR

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] What a great refurbished product I’ve got online. I was surprised when I got it and how cleaned it looked and great condition it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great working phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I like the phone for my business purposes. It has all the same features my personal phone has. And ive had no issues

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Satisfied Consumer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and price. I would purchase it again..

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great deal!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition! No scratches and in perfect working order!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Iphone review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this phone and works like it was new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not bad for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some minor small scratches on the screen but nothing major. Seems to be working well so overall not bad for the price paid

    I would recommend this to a friend