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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1707 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the excellent condition and overall performance of the product, frequently praising its camera quality, ease of use, and affordable price, often noting the absence of scratches. They also appreciate the phone's speed, color, and size. However, a notable concern among customers is the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,707 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in great condition when bought, no damage, and appeared to look brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked and runs like a new one got exactly what I payed for

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone for a used phone. I like it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Phone review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price. Smaller than my last phone but still great viewing screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone……………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection on ALL iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There needs to be some type of protection plan for iPhone. Best Buy needs to come up with some type of protection plan for its members specially those of total tech and for all iPhone specially that of pre-owned.......

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don J

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Works with my hearing aids. Sean was great in settling up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy! Would recommend to anyone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm proud of this purchase. Had been looking for a new iPhone, but didn't want to be on a contract with a carrier. The phone looks great and works perfectly! No major scratches, or minor scratches really. Maximum battery capacity is at 89%. The phone was completely unlocked and switching from my old iPhone to this one was easy. First I did the data transfer option, then I put the sim card from my old phone into this new one and it was complete. All of my contacts, texts, apps, photos, etc. were instantly onto the new iPhone. And I didn't have to change phone plans or anything.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problems with it and it worked great! It was in great conditions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone xr purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iphone fornmy daughter as.a birthday gift since April and so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Used iphone 10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a used product it is great. Holds a charge well, no scratches, and nothing's broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. No problems with it. It has Quick speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone and its simple to use even for me who is tech lost in this world keeps all my info safe and available at the touch of a finger

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Refurbed iphone11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished iphone. Works great so far. Decent price and helpful service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone is good . I will recommande it to my people to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very handy came in good condition same as advertised on the page

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price for what I received and is very reliable whenever I need it the most.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Excellent camera and size.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A Good Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a quality unlocked phone. These are very expensive, but we were able to save substantial money by purchasing pre-owned from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality used iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone came very pritine and function and for a five year old devicd its amazing

    I would recommend this to a friend