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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1707 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the excellent condition and overall performance of the product, frequently praising its camera quality, ease of use, and affordable price, often noting the absence of scratches. They also appreciate the phone's speed, color, and size. However, a notable concern among customers is the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,707 reviews
  • Rated 5 out of 5 stars

    iPhone XR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is an ok phone it's slow at times but for the most part a very good iPhone it's my daughter 1st iPhone so it works just fine for her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone! :)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a gift for my little sister and she loved it! Great phone, no issues at all. Does everything it needs to do. Overall a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new xr. Great phone and it takes great pics

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came in great condition, practically new!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a excellent product I don’t have any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone so much, I’m so glad I bought it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good iphone it acts slow sometimes but evrything else good

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    No thank you

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe other people will have better luck than me… To begin with the first phone had a battery life of 85% I bought this phone and had problems right away. I called customer service and they sent me a replacement phone right away. I received the second phone and had a very hard time getting it activated…finally after a couple hours, it was hooked up. Then…more problems! This phone had a 80% battery life. Needless to say I was able to buy a BRAND NEW iPhone XR else where for only 10 more. I would definitely pass on the used XR since there are too many XR’s with a whole lot of the same microphone problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband's phone works good the ear piece is a little hard to hear from but overall a good phone for someone who breaks their phones all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saugus best buy 818

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone gave me an cheaper option when i broke my iphone 6 woman who help me was amazing she had curly hair dont remember the name but i will always go to this location its the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick delivery!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for mum Good nice Able to insert sim no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XR

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many iPhones in the last few years for family members overseas! They love the phones and so easy to FaceTime everyone!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    good purchase!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came on time and packaged nicely. i’ve had it for a little over 5 months and I haven’t had any problems! i’m pretty sure mine is refurbished, so i was worried it would break after a few weeks but it didn’t :) it came in perfect condition (no scratches or dents or cracks) if something else happens i’ll update my review :) i wanted to add a note about why i rated the battery life a 4. the battery lasts significantly longer than my old phone did. but the battery health is only around 86% i think. but a full charge will still last me over a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, MOST EXCELLENT (and PATIENT) salesperson/tech, Chad!! Made an extremely stressful situation (having to get a new cellphone and transfer data) calming and pleasurable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone was brand new with no issues. Bought this for my 10 year old daughter to play games and WiFi only. Works great. Been a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, good battery. Not new but everything is working fine. Old but gold

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used Apple phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this used item for my grand son for his birthday. Nice phone but the cost is too high.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    This phone is no worth buying

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last only a few hours and takes long to charge

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Works good but low battery life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batery goes off so fast but it works good when fully charged

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my daughter who is rough on phones. It’s like new!

    I would recommend this to a friend