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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1707 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the excellent condition and overall performance of the product, frequently praising its camera quality, ease of use, and affordable price, often noting the absence of scratches. They also appreciate the phone's speed, color, and size. However, a notable concern among customers is the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,707 reviews
  • Rated 5 out of 5 stars

    Freedom for under $200

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old phone (same model) was carrier-locked. Traded it in to Best Buy and got new unlock phone. Best decision ever!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purvhase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Not a single scratch on it. Only concern is the brightness of the screen got dimmed suddenly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a Pre-owned phone. I have seen worst. Barely any scratches and the battery health isn’t bad for it’s age. I would definitely buy another one. Price point is fair and it’s Unlocked for all carriers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent user friendly phone, cost effective with all updated features and apps. All purpose with durable battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone, even better customer service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great customer service. Was surprised it came in such a generic way with a generic charger. Otherwise, great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it love it, it works great and my battery life was 95%. My son loves this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    macOS Monterey includes powerful new ways to connect with others, accomplish more, and work seamlessly across Apple devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did everything himself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made a very happy kid!! Best Buy was very helpful and treated him with respect and appreciation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cybersecurity Analyst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box product that is worth the price. Exceptional usage experience Provide details about why you liked or disliked a product Happy with the set forth Terms and Conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched everywhere looking for a reasonable priced phone after mine just stopped working. Thanks Best Buy for having items in my budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone. Nice display and great camera. Very happy with purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    followed my gut

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glade i returned this phone the price was entirely to much for the model. found a better deal

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love absolutely everything about this phone. Been using it for 2 weeks now and haven't had any problems. The battery life is great, screen size is perfect, operating system is amazing. Would definitely purchase another one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone XR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was alright, but no headphones? Like I know every iPhone has to come with headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy and excellent phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and they are absoulutely loving it. Nothing wrong with the device and no major issues have come up since they have been using it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery sucks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son but the battery life was not good so returned.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I phone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost effective item to use basic apps for the daily activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for a fantastic , gently used iPhone with 3times the memory my old S6 phone had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow - first time getting an unlocked phone and it works beautifully! And, as a nice surprise, was able to use the SIM card from the previous Samsung phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone I bought

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. I can’t speak on microphone for text messages Video are very stacty can’t hear Can’t back up Really bad reception in car for hand free

    No, I would not recommend this to a friend