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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1707 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the excellent condition and overall performance of the product, frequently praising its camera quality, ease of use, and affordable price, often noting the absence of scratches. They also appreciate the phone's speed, color, and size. However, a notable concern among customers is the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,707 reviews
  • Rated 4 out of 5 stars

    iPhone XR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is a good phone and quality as expected. Average camera and speaker, good battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    As long as it lasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for my son but degraded and screen worn out a lot after some time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My review kmb

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful phone with a bright screen, daylong battery life, and great build quality Good cellphone, and good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love everything about this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I got the IPhone XR I had the IPhone 6X. So you could imagine the upgrade. I love my IPhone XR it fits me perfect. Excellent features. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty much what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging was a bit sus, but the phone works so it's all good. Delivered before time as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Works great - this pre-owned version is no different from brand new. Really great screen quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat little phone. Less weight to carry than an ipad. Crisp video and photo resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone I upgraded from a iPhone 7plus. The features on this phone are better than the iPhone 7plus I really like the face recognition is really good. I am very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in great condition and faster than scheduled delivery, just a fyi the charger that comes with isn’t an original apple charger cord

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase so far 89% battery health and two scratches on the front with one small scratch on the edge lip of the back camera. Everything else is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working perfectly, however, the charges that came with the phone was not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone overall.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Good alternative if don’t want shell out a $1000 plus dollars for the newest iPhone, does everything I need it to do and then some.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I don't care for Apple products this made the daughter happy so that's all that that matters

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8 to XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have an iPhone 8 and moving up to XR is so different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gage my a chance with no credit made it super easy to make payments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great charger too, 1 problem tho the phone speaker is very low when making calls

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. Looks amazing and works perfectly. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    great condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent item, great price, great condition, great features

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    iPhone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It is in great shape and works like new.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't ever buy a pre-owned after my experience with this. 87% battery life and now the product is heating up randomly (and for no apparent reason.) Can't return it since it's past the return date. Very disappointed.

    No, I would not recommend this to a friend