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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.3 out of 5 stars with 1684 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the excellent condition and overall performance of the pre-owned iPhone XR, along with its camera quality and ease of use. Many also appreciate the phone's price and speed. However, some customers have expressed concerns about the battery life and the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,684 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. Great buy and deal. Hard to find a good deal on iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone looks new no problems received it fast too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy daughter in law

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter in law love it she’s so happy when she received this phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible iPhone Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone over heats terribly! Doesn’t holds a charge. Purchased it and begin using it in October 17 . No longer returnable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy. Recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Recommended! I can recommend the supplier.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't purchase any refurbished in my opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was waiting to review because I have serious issues with it from the day I got it. I just think buying refurbished anything is now a huge mistake. This was a problem from the begining and I was told to reset it as I needed a phone I found i needed to reset it constantly. till within three weeks it played out. I would not again recommend buying a refurbished phone ever after this experience, However I am dealing with corporate to see if they can refund or do something other than fix this phone. I feel it was not properly examined when someone traded it in.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is not uploading good and when I go to geek people they act stupid

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I love it app i love it buy of app the good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a really good phone, would recommend other people to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is definitely an upgrade from my cheap phone I used for years

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and no issues. Might need a battery in the future but its currently usable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All likes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and my daughter loved her new iPhone XR. She like her new upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Highly recommend purchasing an unlocked phone...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unlocked phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appearance of the phone is great but the screen is starting to glitch. It hasn't been that long and I'm having issues with it already.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Red iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iphone. Nice vibrant red. Perfect fit in my hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gg

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go listen to song on sound cloud it was made on this phone it’s

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone XR pre0owned blk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great, no issue whatsoever with it. Can't even tell it was pre-owned.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had returned. Horrible product the battery kept dying so fast.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone will be searing for another one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price and quality always like buy Best Buy

    I would recommend this to a friend