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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1707 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the excellent condition and overall performance of the product, frequently praising its camera quality, ease of use, and affordable price, often noting the absence of scratches. They also appreciate the phone's speed, color, and size. However, a notable concern among customers is the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,707 reviews
  • Rated 3 out of 5 stars

    Communication issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with using phone to communicate with others on this phone. Put an Android SIM card for old phone and had a few challenges

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic. Simple. Served its purpose as an interim phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my New iPhone, becasuse i always dream with my New phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone very happy and it came with a calling card thank you so much

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    $430 mistake

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over $400 and the battery is trash! Refurbished should mean works. I’m now looking into replacing the battery and should have just bought a new phone instead. The charger doesn’t fit in well (crappy repair), the battery dies extremely quickly, and it takes about 20 min charging to just turn it on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case. Protects phone well. Pleased with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    iPhone upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a later model refurbished phone. Does more than I require which makes it a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. Great buy and deal. Hard to find a good deal on iPhones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to buy it when I went to a different country but didn’t work there so had to return but it’s good for America

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone looks new no problems received it fast too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy. Recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Recommended! I can recommend the supplier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas present gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item as a Christmas present gift so I can't at this give a rating on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is definitely an upgrade from my cheap phone I used for years

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Screen issue

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 month and my screen got a black line , called the store and my warranty expired! No way

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Phone wouldn't turn on .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived with dead battery and it wouldn't charge. Full refund provided.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I love it app i love it buy of app the good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All likes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and my daughter loved her new iPhone XR. She like her new upgrade.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unlocked phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appearance of the phone is great but the screen is starting to glitch. It hasn't been that long and I'm having issues with it already.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gg

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go listen to song on sound cloud it was made on this phone it’s

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough. Should have just got a new phone. The voice command feature doesn’t work.

    No, I would not recommend this to a friend