Customer Ratings & Reviews

This is a great device for a fair price. I was in need of a phone quickly and this one was available. This has been a great phone so far.

I recently bought a new iPhone from bestbuy your sales person was extremely knowledgeable and helpful he listened to what troubles was having with my old phone and what I was looking for in a new one.the purchase was smooth and I thought a great value.the phone was delivered to my home on the time and day that it was supposed to.on my return to bestbuy I met with Keith in set ups.a very nice young man.we’re able to move all my picture albums and saved data to the new iPhone.he also was very knowledgeable and pleasant to work with.a over all excellent experience.that’s why I will continue shopping and returning to the good people at Best Buy.

Everything was awesome no problems no complaints still working great

No issues so far. Happy customer as of right now..

Quick affordable and reliable so far amazing older iPhone that seems to have been worth the wait & money

My mother needed a new phone to go with her new iwatch but she doesn’t use her phone enough to warrant paying $700+, so I talked her into trying a BB Pre-owned. She was very skeptical to the point of not being interested, but she finally agreed to go look. The phone at the store was in pristine condition, like new, perfect. I was able to swap out the sim from her current iphone and that was it. I am stunned at what good condition this was. No issues at all! Love it and she loves it!

Decent condition considering the price! Would highly recommend for anyone who just needs a device to have on hand instead of buying a brand new phone or tablet

We bought this for our 15 year son since his old camera stopped charging and plugged in head phones wouldn't work. Nice phone, in good condition and working as expected.

I would have given 5 stars but item was received loose in the packaging with no box and packaging was open. However item is still in good condition and its an awesome phone so u get 4 stars. Tyvm

Great purchase! Has worked like a charm! Phone was basically new when bought! Has served its purpose!

You wouldn’t even know this phone was pre-owned. There aren’t any scratches or fingerprints. The battery health is at 92, but isn’t a big deal to me. There doesn’t seem to be anything wrong with it. (I’ve only had it for 2 weeks).

This is my first purchase for a refurb item thru BestBuy. I was anticipating showing Scuff marks or scratches, but it is in excellent condition. Later found out that T-Mobile is selling the same phone (brand new) for about the same price..

In good cosmetic condition overall definitely can tell it was used though. Works great five months later.

Just like new. Cometically and functionally. Even the battery holds a charge like a new phone.

It's a nice phone for my son! I do wish it were more streamlined and simple to put parental controls on each app individually.

Outstanding performance, camera, and battery. Highly recommended!

This is exactly what I needed, and the minor scuffing on the corners, as this was used/refurbished, was no big deal at all. It works perfectly and I use a phone case anyway. Highly recommended.

My son wanted an iPhone but I didn't want to spend the insane amount of money. He loves his iPhone he is in 5th grade

Amazing product. Best Buy is the best always sell best products and electronics Best Buy is my favorite store

Just like a brand new phone!! It’s been two days since I got my phone and it has been working beautifully. No technical problems, I am hope there will be none. But if you are considering and a bit hesitating to my a renewed phone get this one. I assure you you’ll not go wrong