Customer Ratings & Reviews

Following the breaking of my Son's IPod Touch, which he enjoyed listening to his music with, purchasing the IPhone has made him very happy!

Great purchase! Has worked like a charm! Phone was basically new when bought! Has served its purpose!

This phone to use in Europe because my current Apple device does not have a physical SIM. It worked perfectly and flawlessly throughout my entire seven day trip.

My son wanted an iPhone but I didn't want to spend the insane amount of money. He loves his iPhone he is in 5th grade

This XR iphone works well. I had an Iphone 13, but it was destroyed in an unfortunate accident and did not want to spend a lot on a new phone. This iphone XR is a close replacement.

Needed a spare iPhone. Best Buy had the best deal on this one.

pros it came just like new and works as if I bought it new and it came in days cons N/A there are none

Phone is in great condition, no major scratches on the screen but there were small ones on the glass back, but it got covered by my case. Came in a flimsy package so I was concerned about the safety but it was okay. Battery healthy is around 84% which is not ideal but it works. Shipping was fast too, came in about 3 days earlier than expected.

Good iPhone Was scared to purchase but overall came out good Great purchase

Purchased this item for an elderly family member who's never had a smart phone. They found this easy to use. Although it was secondhand, the device runs smoothly.

Awesome iPhone 15 pro max is everything the description said it was just like new

I recently bought a new iPhone from bestbuy your sales person was extremely knowledgeable and helpful he listened to what troubles was having with my old phone and what I was looking for in a new one.the purchase was smooth and I thought a great value.the phone was delivered to my home on the time and day that it was supposed to.on my return to bestbuy I met with Keith in set ups.a very nice young man.we’re able to move all my picture albums and saved data to the new iPhone.he also was very knowledgeable and pleasant to work with.a over all excellent experience.that’s why I will continue shopping and returning to the good people at Best Buy.

I bought a refurbished iPhone XR (or X something -an 11) sales people who helped me were wonderful. That said my learning curb after getting home had been painful. Luckily I have a tech friend willing to help. Everything is coming along fine but my battery runs down before end of day even as I think I am always properly closing apps as I finish using. I will probably go back to my Baton Rouge store and see what they say. I always buy at Best Buy because they are the best -at least for me who is not a an expert with technology

Purchased this phone as an upgrade to my little sister who had an iphone7 and it was already too slow for her. This iPhone model is perfect in 2022 for a 7th grader. Perfect size, better price than a brand new iPhone and the still runs at reliable speed!

Phone was in good condition just the camera had some scratches but phone working good

great quality, no scratches, loads fast. delivered very fast & great customer service at the store picking it up

I love this phone it is in excellent condition everything like Brand new can’t even tell it was used at all thanks Best Buy looking froward on buying a new electric

I would have given 5 stars but item was received loose in the packaging with no box and packaging was open. However item is still in good condition and its an awesome phone so u get 4 stars. Tyvm

We bought this for our 15 year son since his old camera stopped charging and plugged in head phones wouldn't work. Nice phone, in good condition and working as expected.

It’s such a Great phone, and I love it, has no issue at all