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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1708 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the excellent condition and overall performance of the product, frequently praising its camera quality, ease of use, and affordable price, often noting the absence of scratches. They also appreciate the phone's speed, color, and size. However, a notable concern among customers is the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,708 reviews
  • Rated 3 out of 5 stars

    Great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XR has problem with overheating & loss of connectivity

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad, very useful. The battery lasts a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not ready within hr like said it would when purchased good phone thoe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy this phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone good graphic good shape look good awesome phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of use phone works great no issues battery life is excellent compared to my other phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new XR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! It’s the perfect size for me and has great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple does it again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn’t love the intuitive simplicity of an iPhone?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his great,great service and great phone

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Apple will not help you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple will not help you when phone has issues. Had battery and screen issues, sent five times. Then when screen popped off screen from removing case apple was going to charge me for repair due to physical damage even though the phone was only week old after replaced the fourth time and took off case only to have it looked at in visit with geek squad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy pickup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to pay online and pick up in the store, the phone came in a box and even came with a charger for the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great introduction into the future of phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. Love the multitude of colors as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective the black screen had red on in the background like it was never properly repaired. Then it started over heating and won’t take a charge

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    iPhone Xr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great , but charger that came with it was broke within first week

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just glitches here and there but besides that it’s a good working phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds nice butHaven't tried it yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wondering if this phone allows carriers like Verizon and Sprint? Has anyone had any experience with a really bad phone?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it is a pre owned phone but the screen is all messed up and my phone vibrates really bad and loud. I have never had this issue with an iPhone before ever….

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible battery life, scratches, other issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible battery life, scratches, mic or speak won't work.. BestBuy said they are not certifying these and are receiving them from 3rd party vendor. Won't buy refurbished again. $45 restocking fee!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not CLEANED,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not cleaned, I have to get it cleaned. Speaker and microphone sounds muffled. Took it to cell phone repair place to have it cleaned! Cost $63.00 more to hear the phone without putting it on speaker.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Phone came with an old battery. Do NOT buy from Be

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sold an iPhone with an old battery that is only at 80% even though I was assured via chat that the phone would come with a new battery before I purchased it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor not unlock!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still cannot use this phone. It says unlock but cannot use. Frustrating!!!!!

    No, I would not recommend this to a friend