4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1708 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the excellent condition and overall performance of the product, frequently praising its camera quality, ease of use, and affordable price, often noting the absence of scratches. They also appreciate the phone's speed, color, and size. However, a notable concern among customers is the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,708 of 1,708 reviews
  • Rated 1 out of 5 stars

    Unhappy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not happy with this phone. The speaker is unclear. And the return free is $45 . They sell the phone, but they have to check everything good before they sell to customers. And then, the phone has issue and If I want to return I have to pay for the fee. Seriously?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not up to standards

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone received was not up to standards. Call audio was muffled and unacceptable. Credit to customer service, who assisted with return and waived the restocking fee as phone was defective.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with other phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but is not complete compatibility with others phones I have to call Apple and they try to charge too for the help

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone XR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger keeps slipping out while charging it has to be placed in one spot to really charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    why

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received with long scratches from top of phone to bottom, unexceptable, i find the restocking fee excessive for a scratched phone, please return my $45.00

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mamager

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store manager at the Florence location that walks on his tippy toes was very rude and nasty and named call

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had static sound when recordings play back. Had to pay like $45 to return it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone XR.....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is supposed to be refurbished. I'm experiencing the same issues that caused me to buy this phone. Phone freezes and has glitches.

    No, I would not recommend this to a friend