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Customer reviews

Rating 4.3 out of 5 stars with 1699 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the excellent condition and overall performance of the pre-owned iPhone XR, along with its camera quality and ease of use. Many also appreciate the phone's price and speed. However, some customers have expressed concerns about the battery life and the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,699 reviews
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    iPhone X

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent conditions and works supers smooth excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone xr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was awesome no problems no complaints still working great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Functionality, Overall performance

    Rated 5 out of 5 stars

    What you’d expect, easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, easy to set up, very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    A Great Price for My Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the main reasons I bought this phone from Best Buy was to have the Geek Squad available since I live 6 miles from a store. They backed up and transferred everything from my old phone and put on the screen protector. I had to visit them another two times since I kept receiving error messages and they resolved both issues. The phone is easy to use once I learned a few hacks thanks to You Tube, it looks and feels good, and overall a great bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pre-owned IPhone XR 64GB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for intended purpose. Looks and performs like a new iPhone should.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone in good conditions. Would recommend to anyone buying a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great, price couldnt be beat. Easily accessible in store.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Pawpaws phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in great shape and works great. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone and its simple to use even for me who is tech lost in this world keeps all my info safe and available at the touch of a finger

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. Happy customer as of right now..

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was just like new, very happy with purchased, priced right

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 4 out of 5 stars

    iPhone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone! Would recommend to anyone looking for a cheap but solid iPhone!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value. I was in and out quickly. Phone was in excellent condition. No more new phone and debt.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Oops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is not long lasting and advertisement was not clear that this was a used phone. I also received no owner’s manual. Would elect to purchase a new phone next time. The phone changes light density from bright to dark on its own and I have to change it back. The case is so thick it is difficult to push the buttons. Would elect to purchase a phone in person and not online in the future.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Stevens XR

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought the phone online it was ready within thirty minutes. The XR was in perfect condition, With the battery life at one hundred percent "how rare". Camera looks 10/10 and takes 10/10 pictures. I can't upload any but promise there good. Have no dislikes about the product would get again or maybe an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design of the phone (beside the notch which I’m not sure how I feel about). I like how simple it is to use IOS 14

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality especially since it’s not a current phone. I needed one asap and i got exactly what i needed. It works amazing and has no problems what so ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the phone, it looks good and i like the system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better then nothing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and quality would definitely buy again. Bought it for my 13yr old, so he likes it lol

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iphone XR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad a while ago, got him the whole setup with a case and protector. He loves it, it’s his first iphone and it’s a crazy step up from the old androids he had been using. Super user friendly and for it to be a refurbished iphone it was in great condition. He’s had 0 complaint.

    I would recommend this to a friend