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Customer reviews

Rating 4.3 out of 5 stars with 1699 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the excellent condition and overall performance of the pre-owned iPhone XR, along with its camera quality and ease of use. Many also appreciate the phone's price and speed. However, some customers have expressed concerns about the battery life and the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,699 reviews
  • Rated 5 out of 5 stars

    Quality product, old battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a refurbished phone in great condition, only concern is that the battery health only holds 78% of it’s original charge, but for its age it’s going great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent/good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked good. No complaints. It sometimes lags but I know it’s old so that’s expected

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    I found it very good, good service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes. the charger was not original or at least it doesnt seem to be (black charger) the phone came in great condition, basically brand new. I'm very happy, THANK YOU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone small and cute , my son loves it !

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Out of Box -Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a IPhone that I bought new in 2016. I hate spending so much money on a phone. Especially since they cost about $34 to make or so I have been told. This phone does everything I need . I never thought I would buy an out of the box phone , but this one is great. I may never buy a new phone again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone XR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition. Phone works great. Minor scratches but overall it’s great for what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Functionality

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love it works great easy to use camera great

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    I love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these phones for my children, I didn't want anything expensive, but I was looking for a little quality. We loved it, it came in perfect condition and 7 months later it is still perfect

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Functionality

    Rated 4 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything came as advertised. Works very well exactly what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good replacement phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in good condition and work better than the one my son had before.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    pleased

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with this phone. very easy to operate annd fits right in my shirt pocket. aility to take pictures is fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iphone especially for the price. Wish I had bought it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    iPhone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great camera Great price if you’re not looking to spend more than $400 for iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Condition

    Rated 5 out of 5 stars

    Feedback

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from iPhone 8. Phone looked like new!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good reliable product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for gifting purpose for school kid and he likes it very much. So it is reliable to buy iphone from Bestbuy. To encourage RRR(reduce, reuse, recycle) electronic products to save the earth.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Is iPhone XR

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XR is fast,good camera quality and have a lot of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great starter phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition.Great starter phone for teens first phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been more than 6 months! Still works, exactly how described. I bought It for my dad he didn’t really need the memory storage but it’s always good he has it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Demo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in great condition I was actually really surprised by the quality of this phone…This was a good buy from Bestbuy…

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Refurbished iPhone 11XR

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the way I go for the iPhones. I used to need one for work and email, etc. now that I’m retired, I usually only need it for talking. I do opt for newer models than my current one to upgrade the camera. This 11XR is all I need at the moment. When it shows signs of malfunction, I’ll get another refurbished newer version.

    I would recommend this to a friend