Customer Ratings & Reviews

Good phone and cheap. It's a not new phone but is what I need for a good price and look like a new one.

Everything functions on this phone but the included battery is at 88% so they left the original battery in it instead of it being completely Refurbished. That's the only reason i didn’t give it 5 stars. Refurbished to me means that everything Worn should be replaced but overall, Im happy with it....

Excellent phone. I had one previously that’s why I purchased this one. it is a little slower than the old one I had. Maybe because it’s refurbished. Battery does not last very long.

We wanted a quality unlocked phone and were able to acquire a pre-owned phone at considerable savings.

Does exactly what it needs to with all the snappiness expected from iPhones. This was actually a downgrade from a previous iPhone that was lost, but there's really no noticable difference in performance since it isn't being used to play graphically intensive games... just a solid iPhone.

The phone works perfectly fine. There is minimal damage on the side, other than that the phone is in great condition.

Got it as a gift to my mom and she has loved every second of it

This phone has been perfect for my needs! It pairs great with my watch!

Our son's old phone quit working. He is an iPhone fan all the way, so we looked for options that were a reasonable price, but also have everything he was looking for. Glad that Best Buy had a pre-owned XR. He is very satisfied with the phone, and I am glad to not have payments for the next two years :)

It's a nice phone for my son! I do wish it were more streamlined and simple to put parental controls on each app individually.

Really good quality phone recommend to all who want a good phone for low price but really good quality

This iPhone XR was a pre-owned phone. It's an excellent shape and so far has worked very well. However I did try to do a price match because I found a cheaper one at a large competitor retail chain. Best buy would not honor the price match even though the two phones were exact and both were pre-owned. However that may be a problem being a pre-owned phone. Overall the phone itself is great

The phone was in great condition, user friendly, would recommend to friends and family.

Everything was good, it have some scratches, but the battery condition was a 78%, that although it was a used phone should be better to sell it.

The phone was in good condition and got the phone when we had asked for it and had no problem when connecting the phone to our server

We bought this used iPhone and it was good as new. For being so old, the camera quality was really good, the only difference to the new phones is the zoom and focus, but besides that, the images are really clear. The phone feels light and smooth.

Phone works great. Have the same for work. Purchased for the wife. No complaints yet. perfect size

Purchased in-store and the phone was in near-mint condition with no visible scratches on either the front nor the back. What's better was the battery was replaced (with genuine Apple parts) and health was at 100%, which is great for a pre-owned three year old phone. The charger and cable were third party, but that is a very minor sidenote for a phone of this price and overall value.

The phone was in good condition and good battery life. No dent or scratches. Will recommend.

The quality of this phone surprised me. Normally there's a risk in getting pre-owned iPhones, but it came with very good condition for the price. 91% battery health and about 1 or 2 minor scratches (nothing a case can't cover) and no software/hardware related issues. Definitely a good purchase.