Customer Ratings & Reviews

Good product I have two iPhones now. This is the second XR I have purchased from bestbuy very happy with there service

Not a scratch on it , easy transfer over and works flawlessly . Very happy .

Great purchase,phone in exelent shape for used one.

Great price and available right away Son loves it

Works great! It's a pre-owned iPhone and works great.

I was have a serious chronic illness, and my phone suddenly died so I went to Best Buy because I trusted them and I explained my situation and I was advised to get a refurbished phone it was $60 an iPhone XR and I could retrieve crucial information from the dead phone. And it had a 90 day warranty Great! So I ThoughIt it froze up a few times but I thought it’s okay Im downloading my contacts and information ( that was in the First 2 weeks) and I am not iPhone or tech savvy, at 30 days I new the iPhone I purchased was in bad shape. It kept freezing up sometime for a half hour to an hour before it would let me back in so it was literally doing exactly what my old phone was doing right before it died permanently and so I called Best Buy and about coming in and hopefully trading it in for a different one of their refurbished phones and was told that oh no no no you wanna get your money back and do the trade thing in the first 14 Days after 14 days they’ll fix it but I couldn’t get my other iPhone fixed. It was dead and they’re not gonna be able to fix this one either or maybe kind of crank it up a little bit for maybe 90 days and then I would be in the same place I was at when I came in to get this phone so great and I didn’t have two $300 to buy another refurbished phone but what really upset me was that I explained to the salesman in great detail that I have a chronic disease and that if I had to be able to call for help I was sent home on hospice on 1515 that’s 15 L of oxygen on and was told I was going to die. this was the fifth time that I almost died but no the last five times I did die and managed to come back but the first five times I was in my 30s. I’m now 62 years old so you know I desperately need a phone and yet salesman did not even think to tell me that if I had to I needed to replace the phone I needed to do it within the first 14 days so I am no longer I no longer have Best Buy under trusted stores or trusted people so thanks a lot Best Buy

Phone arrived looking good and working well, hope to see Best buy soon

Good phone *******************************""***************

The phone is absolutely perfect for my 12 year old.

Just fine - it's a phone - you can call people on it - or get addicted to apps and fritter your life away.

He loves this phone. It looks brand new. I will recommend it to everyone.

Phone works fine, the screen was a little more banged up/scratched than I imagined. It also does not come in an original apple box. It comes in a generic box with generic usb cable and square charger.

Phone in great shape. No scratches or dents. Happy with purchase.

Phone was in great condition and arrived on time. Super happy with my purchase!

Great phone! Great service! The phone is perfect.

Excellent condition, functions seamlessly best option for another phone for a teenager

I love it! pics are great battery life is good. Recommended

Great phone for a great price. I’m really impressed with the camera.

iPhone XR is the best phone on the market today!!! Love this phone!!!

Love it never had phone works so good will buy it again