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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.3 out of 5 stars with 1690 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the excellent condition and overall performance of the pre-owned iPhone XR, along with its camera quality and ease of use. Many also appreciate the phone's price and speed. However, some customers have expressed concerns about the battery life and the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,690 reviews
  • Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Best Buy is the best always sell best products and electronics Best Buy is my favorite store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase, the phone was like new and purchase was very easy and fast for pick up, definitely recommend if your looking for a new phone to check out here first you’ll be just as happy as I am with your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like new. Cometically and functionally. Even the battery holds a charge like a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Refurbished iPhone 11XR

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the way I go for the iPhones. I used to need one for work and email, etc. now that I’m retired, I usually only need it for talking. I do opt for newer models than my current one to upgrade the camera. This 11XR is all I need at the moment. When it shows signs of malfunction, I’ll get another refurbished newer version.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 4 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything came as advertised. Works very well exactly what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Nicole

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works perfectly fine. There is minimal damage on the side, other than that the phone is in great condition.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine, bought for my young daughter who wanted a phone for Christmas. Phone is unlocked and we just bought a prepaid SIM card to put in phone so she can use it. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best Buy at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do all my work on this device; when it came time to replace it, I went for the refurbished device. I saved myself tons of time and money!! All the operational functionality I need for work at a FRACTION of the cost of a new device! Got back up and running for work and didn't need a second mortgage to do it!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    iPhone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great camera Great price if you’re not looking to spend more than $400 for iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good upgrade for someone with a really old phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine, better than my 6S!!! haha. Obviously I wish I had the headphone jack and I've been struggling to find the correct adapter to use with the aux cord in my card but other than that the phone itself has been a nice upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Is iPhone XR

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XR is fast,good camera quality and have a lot of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Demo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in great condition I was actually really surprised by the quality of this phone…This was a good buy from Bestbuy…

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Mothers Day Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom needed a full upgrade on her old dusty phone. The iPhone was the best choice to keep her and all her children connected in the Apple Eco System. She loves it and has said lately how much the iPhone is easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ohone it came in good condition nd performs good

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 4 out of 5 stars

    Great Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No scratches, still basically new. Works great, I definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent condition used iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Condition of this product is nearly flawless it almost looks like it came out of the box brand new with just some minor cosmetic blemishes. The device works perfectly! I had no troubles switching my SIM card into the phone and was able to start up using it right away

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    iPhone xr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition and works well. All staff helpful in just the right product.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Buy used!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Excellent condition. I always kind of hold my breath when buying a used product but I am very impressed with the phone. No scratches, no sign of wear. Also happy with the X R.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Makes a great gift for someones first iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone arrived in great shape with no visible scratches or dings, which I was worried about as this was a gift. My complaint is that the battery life is poor, which I guess is to be expected on older phones, but this wasn’t cheap so I expect it to last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    iPhone XR

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older phone had suddenly blacked out on me & I couldn’t afford to wait on another phone to be shipped to me. Best Buy came in clutch! My XR works like it’s brand new and I haven’t had any problems with it thus far. The price was reasonable to me as well.

    I would recommend this to a friend