Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 1678 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and overall performance of the Pre-Owned Excellent iPhone XR 64GB (Unlocked), along with its camera quality and ease of use. The price and general functionality of the phone are also appreciated. However, some customers have noted concerns about the battery life, while others have commented on the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,678 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LOVING THIS PHONE‼️

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is absolutely in love with this phone. I was skeptical about buying a refurbished phone however, its worked out great‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great works great camera is great………………..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    XR

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not happy I can’t purchase any type of warranty or care package but others the phone is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy for a refurbished phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ipone Xr came in great cosmetic condition with a few scratches to the side and camera however one of the base speakers aint working that is the only disappointment for me ; and lastly the battery capacity is a 80% .

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Dissatisfied with not knowing the battery health

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came in great condition but the battery life is at 82% which is not good. My phone does not last it goes from 98% charged to 60% in less than 30 minutes of basic use. Be wary if your buying in person check that before purchase. This is the reason i get a newer model from Iphone 7 bcs I have to use the phone for work and needed a battery that can last a few hours before needing to charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Refurbished I - Phone XR , Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in excellent condition. Not a blemish or mark on it. Good battery life and easily loaded the latest IOS an$ easily transferred the older I-phones data.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review of IPhone XR

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. It came as expected and i was extremely satisfied with the products.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Buys name says it ALL!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was beyond grateful and ecstatic for this “Best Buy” and last minute purchase! The store name says it all and i couldn’t have picked a better place to buy this other than, “Best Buy!” Thanks! Y’all out did yourselves AGAIN!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent , works perfect , bought it for my son and he’s still enjoying every bit of it , he loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone it’s everything I asked for it works fast

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Awesome condition

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a refurbished phone this thing was in brand new condition. Not a scratch or blemish. Activated and working fine. It was a gift, she loves the red back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got 4 of them!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually purchased 4 refurbished iPhone XR (128 GB) - (2) Coral; (1) Blue; (1) Red. Two were for my children to use as “iPods”, no line assigned to them. The other two were for my parents who finally upgraded from the iPhone SE (original). All arrived in pristine condition. Battery life excellent on all of them - 100%. My dad’s phone had a really small superficial scratch on the screen but you really had to look for it. I outfitted them all with glass screen protectors as well as camera lens protectors. All devices were confirmed to be unlocked. Settings > General > About > Carrier Lock “No SIM restrictions”. Saved a bit of money!!! No activation fee since I just transferred SIM cards from parents’ SE into XR. NOTE: This was done since both devices are 4 LTE. 5G phones need an updated SIM card (e.g. My wife going from iPhone 8 to iPhone 12 Pro Max). Nothing wrong with buying refurbished. But you should buy from reputable companies. I definitely will buy future phones this way. No need for the latest model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price for what I received and is very reliable whenever I need it the most.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nervouse buying a preowned phone, but have purchased a macbook pro before with Bestbuy and both have worked perfectly! Would definitely recommend this option if someone cannot spend money on a new item. Bestbuy does a great job checking to make sure preowned items are in great condition.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Blue iPhone refurbish

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good in good condition and exactly what they said it would be and look great technology everything sounds great I appreciate the honesty in the actual advertising

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone XR

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be totally honest i was a bit skeptical at first but was surprised at the quality and maintenance of the phone no issues at all! My daughter loves it ! Great revfor a great product!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    grear

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product as expected / . .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product I gave this phone to my friend and they love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for preteens with a phone !

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone as an upgrade to my little sister who had an iphone7 and it was already too slow for her. This iPhone model is perfect in 2022 for a 7th grader. Perfect size, better price than a brand new iPhone and the still runs at reliable speed!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone XR

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone I ordered was for my kids I have not had one problem with neither of them I will keep purchasing more

    I would recommend this to a friend