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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 1678 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and overall performance of the Pre-Owned Excellent iPhone XR 64GB (Unlocked), along with its camera quality and ease of use. The price and general functionality of the phone are also appreciated. However, some customers have noted concerns about the battery life, while others have commented on the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,678 reviews
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Reliable Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came in a serviceable condition and so far, so good. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally broke my phone, I got this one for emergency, and it works like new. It’s been a year now since I bought it and I’ve had no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working Iphone. You can't beat the price for an unlocked phone. I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is perfect it does all the necessities and was easy to setup. Since it was unlocked I was able to connect my provider with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Iphone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with this phone so far it works good My daughter liked the phone too she is so happy .

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Condition!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my Dad and it is un great condition! No scratches, dents, or markings. I highly recommend buying a used phone from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Previously owned/ unlocked iPhone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlocked iPhone, ready to use and I was able to add the chip from my broken phone right into this one, it was delivered earlier than expected and I had great customer service throughout the whole process. Very happy with the previously used product, faced no issues setting up the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pre-owned phone well worth the price, this is my third XR purchased from Best Buy all were good value

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Iphone rx

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choise instead of buying it from a carrier good value for your money I bought this cell phone for my daughter birthday she was very happy with this upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in good condition, but I am giving it a 4 star rating because I recived it after a couple of days of the promised date.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy a used phone and was shocked at its condition. It looked brand new and works perfectly. It wasn’t in the original box but was packed well and came with the cords.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    gift for grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for the price. My grandson loves his new Iphone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the phone was refurbished, so far I really like the phone. Could not see paying full price for this phone when they first came out.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone over all. Camera works well . Battery seems to be decent.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Pre-owned iPhone XR for my daughter to replace her old iPhone 8. So far so good for a pre-owned phone. Hope this will last for 2 years before she can buy her new iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 4 out of 5 stars

    Decent but comes with a couple scratches

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the work done, its an iphone that works. The only thing that sucks is the scratches on the on i bought

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    OUTSTANDING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was in good condition. Everything worked fine and the shippingbwas really fast.10/11 buy from again !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IPHONE XR

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PHONE WORKS GREAT IN EVERYWAY I WANT IT WORK

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Quite Disappointed by the sellers.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied. How come people have the audacity to sell this in higher price but with a trashy look? The battery is 93% Capacity which is bearable but the scratches and the damage of the phone physically is something unacceptable. There’s a lot of scratches and it so disappointing how come best buy doesn’t even check the sellers selling items first if it’s really fits for the price and the consumer? Is there a reasonable and good system with the situation like this? They let this kind of seller, sell almost junk products. There must be a rule specially on an item like this. Of course it was pre owned, but it doesn’t mean that it should look like a junk. I feel so bad that I even think that the seller doesn’t even have the words respect for selling an item like this in a higher price. I got mine in white, 128gb for $449, you might say the price is Good for the gb itself but when u see the actual phone I can’t even lied to myself on how disappointing it was for me ;((( I am planning to return mine after using it for like a couple minutes since I want to check how it will work for me cuz I want to give it a second chance but I was wrong, it is easier to get hot even for the first 3 minutes I was using it, maybe from the USPS truck when they shipped it since the phone is hot when I touched it then I returned it to the box after a couple of minutes using it. (Also the phone has a stinky smell on it. )After I returned it in there store I think I might just gonna buy a new one for 64 GB or the iPhone 11.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in good condition, the battery only charged to 90 percent but that's not bad for a refurbished phone. Overall a good deal.

    I would recommend this to a friend