Customer Ratings & Reviews

Great. Working phone was a gift. . She loves it.

Flawless works good no scratches, dents or anything.

Love the amount of storage available. Works great and well worth it

My daughter loves her new phone she's very happy with her Christmas present that Santa claus brought to her kind of late but better late than never

I love iphones. They are so user friendly. I stayed away from them for years until i go an ipad from work. Amazing product.

Never a problem with this. Tried and True all the way through.

The item was in great condition. I am very happy with it. Thanks!

Very adorable and works great!Thank you very much!

Even though Pre-owned it was in great condition and works well.

Product as advertised, looks and works like brand new.

Good quality for a used phone. Overall very satisfied

I was have a serious chronic illness, and my phone suddenly died so I went to Best Buy because I trusted them and I explained my situation and I was advised to get a refurbished phone it was $60 an iPhone XR and I could retrieve crucial information from the dead phone. And it had a 90 day warranty Great! So I ThoughIt it froze up a few times but I thought it’s okay Im downloading my contacts and information ( that was in the First 2 weeks) and I am not iPhone or tech savvy, at 30 days I new the iPhone I purchased was in bad shape. It kept freezing up sometime for a half hour to an hour before it would let me back in so it was literally doing exactly what my old phone was doing right before it died permanently and so I called Best Buy and about coming in and hopefully trading it in for a different one of their refurbished phones and was told that oh no no no you wanna get your money back and do the trade thing in the first 14 Days after 14 days they’ll fix it but I couldn’t get my other iPhone fixed. It was dead and they’re not gonna be able to fix this one either or maybe kind of crank it up a little bit for maybe 90 days and then I would be in the same place I was at when I came in to get this phone so great and I didn’t have two $300 to buy another refurbished phone but what really upset me was that I explained to the salesman in great detail that I have a chronic disease and that if I had to be able to call for help I was sent home on hospice on 1515 that’s 15 L of oxygen on and was told I was going to die. this was the fifth time that I almost died but no the last five times I did die and managed to come back but the first five times I was in my 30s. I’m now 62 years old so you know I desperately need a phone and yet salesman did not even think to tell me that if I had to I needed to replace the phone I needed to do it within the first 14 days so I am no longer I no longer have Best Buy under trusted stores or trusted people so thanks a lot Best Buy

Easy and efficient! Used phone works great. It is as good as new.

So far, the phone is working well. (( I was unaware the phone was a refurbished when I bought it. Not sure that matters but it would have been nice to know ahead of time.)) I haven’t used the camera yet so I don’t know if that’s ok and I can’t rate that. I had difficulty getting my hearing aids blue toothed in. The phone doesn’t indicate when they are, unlike the 6S which gave a clear indication That’s why my star rating isn’t higher. In addition, I have to check periodically to ensure my aids are working as they have a tendency to get cut off more than with the 6S. I never lost my ears with the 6S. Perhaps there is setting or settings I’ve missed. Also, the screen protector and a case were a little more harder to find. However, the phone is working well.

I bought it to give is as a gift to a special person, I didn’t had to see it before giving it out. But I loved it everything in good conditions

My new refurbished Apple iPhone XR 64GB is the best phone I have ever owned. With my enclosed case surrounding the iphone, I am more confident that if I drop the phone, the screen won't crack. That is a vey important feature of any phone that you carry.

Very nice phone awesome camera good features sound great

Great purchased item love to use memory is amazing very easy to program and would recommend to anyone who is looking to purchase similar item

♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️ I bye this for my sister and she loved it

Great buy ,no problems for a second hand phone ...value for your money