Customer Ratings & Reviews

Easy to set up with new carrier. Very good value for the money

Really nice phone and really good quality. Works very well.

The phone feels new, minor (no) scratches. The maximum capacity of the phone when I got it was 88%.

I was have a serious chronic illness, and my phone suddenly died so I went to Best Buy because I trusted them and I explained my situation and I was advised to get a refurbished phone it was $60 an iPhone XR and I could retrieve crucial information from the dead phone. And it had a 90 day warranty Great! So I ThoughIt it froze up a few times but I thought it’s okay Im downloading my contacts and information ( that was in the First 2 weeks) and I am not iPhone or tech savvy, at 30 days I new the iPhone I purchased was in bad shape. It kept freezing up sometime for a half hour to an hour before it would let me back in so it was literally doing exactly what my old phone was doing right before it died permanently and so I called Best Buy and about coming in and hopefully trading it in for a different one of their refurbished phones and was told that oh no no no you wanna get your money back and do the trade thing in the first 14 Days after 14 days they’ll fix it but I couldn’t get my other iPhone fixed. It was dead and they’re not gonna be able to fix this one either or maybe kind of crank it up a little bit for maybe 90 days and then I would be in the same place I was at when I came in to get this phone so great and I didn’t have two $300 to buy another refurbished phone but what really upset me was that I explained to the salesman in great detail that I have a chronic disease and that if I had to be able to call for help I was sent home on hospice on 1515 that’s 15 L of oxygen on and was told I was going to die. this was the fifth time that I almost died but no the last five times I did die and managed to come back but the first five times I was in my 30s. I’m now 62 years old so you know I desperately need a phone and yet salesman did not even think to tell me that if I had to I needed to replace the phone I needed to do it within the first 14 days so I am no longer I no longer have Best Buy under trusted stores or trusted people so thanks a lot Best Buy

Great buy at a great price.my sons first starter phone.

it is awesome i am in love with this phone thank you so much

The iPhone Xr product I bought was good according to the user except that it gets hot when in use, but the camera and the battery is quite good.

Love this. Not a scratch or dent on the back or the screen. Beautiful phone.

This is excellent Awesome I have been dreaming about having this for a long time thanks Bestbuy.

Awesome, my mom and dad really like their phones! Best way to go!

Great phone! Got it for my mother for Christmas 10/10

I bought this phone expecting it to be a little battered but now that I have it, it works like new.

Love the Phone It is Awesome Fast and Easy Process Love Shopping with Best Buy

This iphone is great although with changing times in Apple I am sure it'll fail soon.

The phone is not good for international carrier. Claimed it was unlock upon bought but it was not after insert sim card - other than that its a working phone.

Great phone at a great price. Fast shipping with constant contact on shipping progress

Loved the product was fast to receive and easy to order online

So far so good. Quality item Reasonable price. I didn’t see any reason to buy new.

Came in great condition cant complain attt allllll

I’m not as tech savvy as I used to be but apple makes their technology user friendly. To the point where they step in before you make a critical decision with helpful pop-ups, in terminology that gets to the point. Zero learning curve required. It’s like having a specialist onboard.