Customer Ratings & Reviews

Works great looks brand new and my niece loves it.

I bought this as a gift for a friend overseas I didn’t try it before I sent to him when he used it the speaker was not working it’s a total waste. I asked if it was tested the salesman said it was and it’s working perfectly. I’m really disappointed

Horrible experience! I thought buying from Best Buy would be legit, but found out through my phone company that the iPhone wasn’t even unlocked.

Speaker was messed up overall the phone works fine

Awesome phone and the picture quality is very good and definitely worth the price

couldn’t get a brand new one like i wanted but i do love this phone!

I’ve had for about a week and so far so good. Pretty good for a refurbished phone.

there was not ear phone wire and the package also not good

Device over heats more than normal other than that every thing seems to work well

Lost hope in buy preowned products, frequently getting into sound issues and SOS calls automatically

Excellent quality it looks like brand new no signs of use very happy

This particular phone was a nightmare! My last phone was a 6C, so very different. I did love the features in the XR and the size, however this refurbished phone did not have WIFI, so after I got it all set up (not easy, in terms of providers and learning 14+ios) I took it to an Apple store, where they ran diagnostics and found it never passed WIFI tests in AUGUST 2021! Yet, it was on the market without a word about it being defective!

Paid a restocking fee to exchange for a lesser device (storage) in order to have a functional device. The return/ exchange policy is poor; in hindsight I would have purchased on ebay or equivalent.

Never buy online electronic from BestBuy and if you decide to return, they will charge you tons of money for something they call a restocking fee. It is like trading your vehicle and in return you get nothing. It is a rip-off. And Also, the product is overpriced. You better off buying from Amazon without any conditions.

It sucks it gets to hot it won’t hold a charge it glitches I cannot believe it and it came with a off brand charger and cube and scratched very bad!!!!!

Love it. I Got my Yellow XR 128 GB it has no issues , great camera.

I brought this on May 11th as of June 21st it doesn’t turn on at all it stayed in an outer box hasn’t been dropped or wet but doesn’t turn on at all smh

Bad didn’t work bad experience don’t recommend this product

Good phone there wass nothing wrong with no crack. All new

It’s a little smaller then I thought and it has only a 780 pixel which make the video or pictures not as sharp. Still for what I’m using it for. It will safice.