Customer Ratings & Reviews

This phone came in excellent condition. The charger works great. Great price for what you get! I love it!

The phone works great, doesn’t glitch or anything and is great for the price. The only complaint I’d have is that since it’s pre owned the battery will be at a lower life capacity than it would be if it was brand new. So I’ll have to get it changed out at some point but other than that it’s a great phone!

The phone runs very well and nothing seems amiss with the actually technology. I decided to rate 4 stars instead of 5 due to the minor scratches on the screen and back of the phone. The scratches on the screen were barely visible, but it made it difficult to use the screen without my finger dragging. Luckily a screen protector solved the issue. Overall, I am satisfied with the product.

One of the best purchases I've made. When I received the phone it was in pristine condition, and it is working wonderfully. It is definitely a must buy at Best Buy.

The device was in excellent cosmetic condition. I brought it for my daughter for graduation, and she loves it. I didn't have any issues getting it activated.

Phone is going strong almost 2 years after getting it but when I first got the phone there was a small white dot at the bottom of the screen. It does not bother me or seem to affect the function of the phone. Over all great for the price

My phone came, it look good no scrached everything works perfectly I'm so glad I bought my phone on this website, I highly recomend ya'll getting it.

Awesome iPhone 15 pro max is everything the description said it was just like new

Amazing quality especially since it’s not a current phone. I needed one asap and i got exactly what i needed. It works amazing and has no problems what so ever

My son really wanted an iPhone so I bought him this one. He's very happy with it. I also recently switched from Android to iPhone and am happy with my choice.

I finally let my kids & others talk me into an IPhone. Still learning where things are and what to and not to do on the phone, but the purchase from Best Buy was at least a good start toward a relatively painless conversion to apple. The refurbished phone was as described, delivery was on time, and the price was definitely right. I have progressed to the point that I can now recommend IPhone and the service and great customer service at Best Buy is definitely to be recommended.

Phone came in Excellent condition. Great battery life. No scratches or cosmetic problems at all. Delivery was less then a week.

For being a refurbished unit it is quite good. Only downsides are that the unit I received was very dirty and that the battery only has 80% capacity left in it. However these (for me) are not deal breakers as a Clorox wipe can be used to clean it well and battery replacements from Best Buy are only $50. If you are on a budget and want an iPhone, I highly suggest getting this.

Phone was listed as (good). NOT TRUE. This ended up being perfect like new. I love the open box refurbished offering from best buy. I never feel like I am rolling the dice. I know from experience that I'm always getting a good product. This phone is exactly what it is. I also got a charging cord and the charging block. You don't even get that from the big cell phone retailers. I love it

Works amazing ! I love it. Even though it’s an older phone it felt brand new

It has been over a year since I have purchased this phone in the quality of the phone is still an excellent care even with it being a child’s phone. It still runs good sounds good. Looks good. It came in. Perfect condition was delivered with care and was even charged when I received it.

Phone works great, only had a slight like smudge/scratch on top of screen. Was able to connect to my carrier service very easy. Able to use multiple apps at same time with no issues, reaction time is excellent, no lag. Only issue is the battery, it takes like almost 2 hrs to charge and that’s when you are not using the phone.

happy with this phone. very easy to operate annd fits right in my shirt pocket. aility to take pictures is fast and efficient.

Great phone. Honestly I think people sleep on phones from Best Buy. You can literally get a phone from Best Buy for $300 during your carrier “trade anything in” deal and then immediately upgrade to a brand new phone for free because the phone you spent $300 on traded in for $800. Use best buy has been my favorite place to shop since I got money!

I bought this phone for my mom because her iPhone 7 Plus apps are no longer accepting app updates so she need a new phone.