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Customer Ratings & Reviews

$179.99

Customer reviews

Rating 4.3 out of 5 stars with 1699 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers praise the Pre-Owned iPhone XR 128GB (Unlocked) for its excellent condition, overall performance, and impressive camera quality. Many appreciate the phone's functionality and reasonable price. Some customers have expressed concerns about the battery life, while a few have mentioned the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,699 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good Phone.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was Perfect Like New. My Daughter Love it! It was a birthday gift.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my iphone looks brand new. im very happy i got it worth the money. upgrade from my iphone 7plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A phone on a bargain

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad deal!.. works as it should and easy to transfer over data

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Mint condition

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buying opportunity from a trusted source, the

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy with Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect good and am glad I purchased them for the kids

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IPhone XR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone o love it and also has great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a phone when we needed one. Perfection. Couldn’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Looks awesome and fast. Bought another one for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult day turned out good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shane Torvik is a rock star. I had a tough time with my previous iphone purchase (microphone not working) and he patiently got me set up with a different phone. He was sincere and actually was determined to help me with my Best Buy issue (poor quality control in the refurbish department).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my new phone would definitely purchase another

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone xr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is working great and in excellent condition I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m back now with the iPhone after being with an android for the past 3 years. It’s like riding a bike!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the phone is working well. (( I was unaware the phone was a refurbished when I bought it. Not sure that matters but it would have been nice to know ahead of time.)) I haven’t used the camera yet so I don’t know if that’s ok and I can’t rate that. I had difficulty getting my hearing aids blue toothed in. The phone doesn’t indicate when they are, unlike the 6S which gave a clear indication That’s why my star rating isn’t higher. In addition, I have to check periodically to ensure my aids are working as they have a tendency to get cut off more than with the 6S. I never lost my ears with the 6S. Perhaps there is setting or settings I’ve missed. Also, the screen protector and a case were a little more harder to find. However, the phone is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product! Works perfectly and no issues have presented yet

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone used xr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product bought and really enjoy works great like new .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My XR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operational and economically bought! Thank you, Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    excellent condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iphone was very clean and was like a new one. There is no need to pay more for a phone if this phone meets your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Great iPhone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the phone in Really Good Condition! Looks like New!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the amount of storage available. Works great and well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Used iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition for it being an unlocked phone. I would consider it again.

    I would recommend this to a friend