Customer Ratings & Reviews

Excellent condition pre-owned iphone XR, well taken care of, 100% battery strength!

Iphone arrived on time. Physical condition was excellent. Battery condition is at 83%. Extremely satisfied with phone

Both speakers bottom and on top sound like they have water damage and took back and they told me its because thry repair them with non apple branded parts. If tou care about audio quality dont buy this. The guy even turned on another one for me and it sounded the exact same yet the battery health of these refurbished phones are 70-90% so theyre trying to convince me that they just out of the blue put new speakers in when they refurbish them lol? But not a new battery. I think all these used phones they sell have water damage and thats the issue.

Battery needed servicing out of the box! The manager was amazing though and helped me find a better replacement.

phone works well, can finally hear and be able to be heard.

Great choice. Geek squad was very helpful with transferring data from my old phone to this one.

Best Phone Best Service Kind Lady I Would Recommend Buying From Best Buy Best Deals

I phone X-r came in 9.5 out of 10 condition. Works great no lag. Battery capacity is 90 percent. Great job best buy

Nice n safety delivered j d hkfc j my dad sits hhu u r er u 6th gcwd cvg I I'm n c was c a GJ n

Good phone for the price, just sucks that apple always does software updates that older models cant keep uo with.

My grandson was very excited and happy to receive it as a gift for back to school

Looks good over all, it’s a gift so I wasn’t able to try it out

awesome. i lost old my phone disappointed from NYC.

To start with, I made this purchase in the store but had to have it shipped and the sales person did not tell me it was a pre-owned phone. No big deal, it's Best Buy and I have a total tech membership so I figured it would be fine. Well, the phone shows up, looks good, we get it set up for my mom and notice it has an echo but it's ok. Next a black line appears and the echo gets worse but the return period is over so now I have to figure out when I can drive 100 miles, get the phone, drive another hour to the closest store, hope they can fix it and then take it back to my mom. I am a Total Tech member (for now) but this is probably the end of my relationship with Best Buy.

Awesome! The iPhone XR is the most affordable iPhone that is out there!

Working great!! I needed a new iPhone and have not had a problem with this one.

I’m unable to comment on this product. My notices that it was ready for pick up were going to junk mail instead of regular emails. By the time I found this out my pick up time had expired and the store returned it. When they tried to reorder it the phone was no longer available. I have had good success with iPhones in the past.

you guys rock always my trusted store good customer service

works great. got it for my mom. its a good upgrade for her.

Great phone. Would recommend as a backup or a daily caller.