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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $219.99

Customer reviews

Rating 4.3 out of 5 stars with 1665 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and overall performance of the Pre-Owned Excellent iPhone XR 64GB (Unlocked), along with its camera quality and ease of use. The price and general functionality of the phone are also appreciated. However, some customers have noted concerns about the battery life, while others have commented on the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,665 reviews
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    iPhone X

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent conditions and works supers smooth excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Iphone XR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works very well for an older phone. Still in very great condition also

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup phone even though it’s an older model still holds up great!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So happy with the XR iPhone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful phone—looks brand new to me, even though it has been refurbished. My former phone was a 6S with 16G memory. This one has 8 times the amount of memory storage. Really simplifies taking and storing photos and videos. I had to do a lot of downloading and erasing with the other one. Even though this is an iPhone, it has similar functionality as the older one—in other words, I don’t need to go to class to figure out how to operate it! I am pleased with the price and with the quality of this New (to me) phone!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is in great shape and works well. I have not had any issues with it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look, takes great pictures, easy for an older person to use and see the letters. Now my grandchildren tell me that I’m up to date with my phone, lol

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Nicole

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works perfectly fine. There is minimal damage on the side, other than that the phone is in great condition.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Pawpaws phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in great shape and works great. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it came in handy in a time in need.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    The battery healt is it 99%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Iphone look like new. Almost no scratchs, the battery health is it 99% and works perfectly. I am very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    What you’d expect, easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, easy to set up, very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great, price couldnt be beat. Easily accessible in store.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone in good conditions. Would recommend to anyone buying a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Such a better phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a IPhone 6 to this phone and wow. I am trying to figure out everything it does. The only thing I do miss on my IPhone 6 is the finger print but I will get use to the face recognition. Camera is so much better also. I got a great deal on this phone because it was previously owned/NOT refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in good condition and good battery life. No dent or scratches. Will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was just like new, very happy with purchased, priced right

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Stevens XR

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought the phone online it was ready within thirty minutes. The XR was in perfect condition, With the battery life at one hundred percent "how rare". Camera looks 10/10 and takes 10/10 pictures. I can't upload any but promise there good. Have no dislikes about the product would get again or maybe an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent/good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked good. No complaints. It sometimes lags but I know it’s old so that’s expected

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iphone XR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad a while ago, got him the whole setup with a case and protector. He loves it, it’s his first iphone and it’s a crazy step up from the old androids he had been using. Super user friendly and for it to be a refurbished iphone it was in great condition. He’s had 0 complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Great Price for My Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the main reasons I bought this phone from Best Buy was to have the Geek Squad available since I live 6 miles from a store. They backed up and transferred everything from my old phone and put on the screen protector. I had to visit them another two times since I kept receiving error messages and they resolved both issues. The phone is easy to use once I learned a few hacks thanks to You Tube, it looks and feels good, and overall a great bargain.

    I would recommend this to a friend