Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $219.99

Customer reviews

Rating 4.3 out of 5 stars with 1665 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and overall performance of the Pre-Owned Excellent iPhone XR 64GB (Unlocked), along with its camera quality and ease of use. The price and general functionality of the phone are also appreciated. However, some customers have noted concerns about the battery life, while others have commented on the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,665 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone XR

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied, phones like brand new. No damage. Will for sure recommend to family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely Recommend!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, easy to work. Love it!! I phone all the way, baby!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    New Phone for Teen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son's old phone quit working. He is an iPhone fan all the way, so we looked for options that were a reasonable price, but also have everything he was looking for. Glad that Best Buy had a pre-owned XR. He is very satisfied with the phone, and I am glad to not have payments for the next two years :)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was a great buy, my daughter still currently using it. When it’s time we will get her another one from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    iPhone XR

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this phone for a while now. It has been a great phone, lots of storage, great pictures, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in pristine condition. Just like I bought a brand new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone XR

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this used iPhone and it was good as new. For being so old, the camera quality was really good, the only difference to the new phones is the zoom and focus, but besides that, the images are really clear. The phone feels light and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone did great, apples never disappoint. Worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone XR

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a scratch on it , easy transfer over and works flawlessly . Very happy .

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Refurbished IPhone XR

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything functions on this phone but the included battery is at 88% so they left the original battery in it instead of it being completely Refurbished. That's the only reason i didn’t give it 5 stars. Refurbished to me means that everything Worn should be replaced but overall, Im happy with it....

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Iphone XR 256 gb black

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone came just as brand new. Works really well and my son love it. No scratches at all.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Needed a phone for cheap

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to get a good phone for my brother in law and I didn’t want to spend to much on it or buy from offer up or Craigslist so went online didn’t realize that I could pick up a refurbished phone same day. phone works and looks like brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    My new phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and cheap. It's a not new phone but is what I need for a good price and look like a new one.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in great condition. Battery life is not the greatest but that's normal I think for Iphones in general, otherwise everything else working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Affordable Quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a quality unlocked phone and were able to acquire a pre-owned phone at considerable savings.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone XR

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this phone surprised me. Normally there's a risk in getting pre-owned iPhones, but it came with very good condition for the price. 91% battery health and about 1 or 2 minor scratches (nothing a case can't cover) and no software/hardware related issues. Definitely a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was very clean and neatly packaged. Charger was included. It was easy to set up and worked as expected. The next day I purchased another one for my daughter's birthday.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone XR pre-owned phone overpriced but great con

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone XR was a pre-owned phone. It's an excellent shape and so far has worked very well. However I did try to do a price match because I found a cheaper one at a large competitor retail chain. Best buy would not honor the price match even though the two phones were exact and both were pre-owned. However that may be a problem being a pre-owned phone. Overall the phone itself is great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ways to save better

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall experience was nice and this particular phone we bought is working excellent and no problems at all Recommend to have such deals always to save better thank u

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    iPhone Xr

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality phone recommend to all who want a good phone for low price but really good quality

    I would recommend this to a friend