Customer Ratings & Reviews

If you are looking to upgrade your iPhone but don't want to spend the money on a brand new one or make payments on your cell phone bill for years then look into the refurbished iPhone! Great buy, not perfect but definitely worth the money!

Great condition! Easy to use! So happy I was able to find such a good deal

Good condition. Excellent phone. Fast transaction.

Great phone, came fast, used but works great, wish it came with a case.

When my kids are in need of a new phone, I only shop Best Buy refurbished! They have never let me down! Always on point!

This phone I ordered was for my kids I have not had one problem with neither of them I will keep purchasing more

For a refurbished phone this thing was in brand new condition. Not a scratch or blemish. Activated and working fine. It was a gift, she loves the red back

It’s nice iPhone even though it’s refurbished. My daughter love it. So far so good tho!

So far so good in good condition and exactly what they said it would be and look great technology everything sounds great I appreciate the honesty in the actual advertising

My son was beyond grateful and ecstatic for this “Best Buy” and last minute purchase! The store name says it all and i couldn’t have picked a better place to buy this other than, “Best Buy!” Thanks! Y’all out did yourselves AGAIN!

To be totally honest i was a bit skeptical at first but was surprised at the quality and maintenance of the phone no issues at all! My daughter loves it ! Great revfor a great product!!

Great deal on replacing my son's phone!! Was VERY stressed about having to get him new phone but then found this awesome deal!!!

Best Buy has its one of the best customer service among several electronics stores. Their staff are super friendly and have utmost patience in dealing with any type of customer and their needs. I have been buying home electronic and appliances need with my local Best Buy store as they take good care of their customers.. keep doing the good stuff Best Buy and wish you all good luck

Great phone .my son is happy!!! And enjoying his phone even tho it was a refurnished phone

Great phone it’s everything I asked for it works fast

Great phone I have had it for a couple months now and it has brought me nothing but joy.

Was nervouse buying a preowned phone, but have purchased a macbook pro before with Bestbuy and both have worked perfectly! Would definitely recommend this option if someone cannot spend money on a new item. Bestbuy does a great job checking to make sure preowned items are in great condition.

I actually purchased 4 refurbished iPhone XR (128 GB) - (2) Coral; (1) Blue; (1) Red. Two were for my children to use as “iPods”, no line assigned to them. The other two were for my parents who finally upgraded from the iPhone SE (original). All arrived in pristine condition. Battery life excellent on all of them - 100%. My dad’s phone had a really small superficial scratch on the screen but you really had to look for it. I outfitted them all with glass screen protectors as well as camera lens protectors. All devices were confirmed to be unlocked. Settings > General > About > Carrier Lock “No SIM restrictions”. Saved a bit of money!!! No activation fee since I just transferred SIM cards from parents’ SE into XR. NOTE: This was done since both devices are 4 LTE. 5G phones need an updated SIM card (e.g. My wife going from iPhone 8 to iPhone 12 Pro Max). Nothing wrong with buying refurbished. But you should buy from reputable companies. I definitely will buy future phones this way. No need for the latest model.

Looks and works great! I thought since it said used, it would have light use, looks brand new

Purchased this phone as an upgrade to my little sister who had an iphone7 and it was already too slow for her. This iPhone model is perfect in 2022 for a 7th grader. Perfect size, better price than a brand new iPhone and the still runs at reliable speed!