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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $219.99

Customer reviews

Rating 4.3 out of 5 stars with 1668 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and overall performance of the Pre-Owned Excellent iPhone XR 64GB (Unlocked), along with its camera quality and ease of use. The price and general functionality of the phone are also appreciated. However, some customers have noted concerns about the battery life, while others have commented on the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,668 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone over all. Camera works well . Battery seems to be decent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IPHONE XR

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PHONE WORKS GREAT IN EVERYWAY I WANT IT WORK

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in good condition, but I am giving it a 4 star rating because I recived it after a couple of days of the promised date.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Iphone rx

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choise instead of buying it from a carrier good value for your money I bought this cell phone for my daughter birthday she was very happy with this upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience. The store was busy but they took care of me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 4 out of 5 stars

    Decent but comes with a couple scratches

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the work done, its an iphone that works. The only thing that sucks is the scratches on the on i bought

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    OUTSTANDING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was in good condition. Everything worked fine and the shippingbwas really fast.10/11 buy from again !!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the phone was refurbished, so far I really like the phone. Could not see paying full price for this phone when they first came out.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Pre-owned iPhone XR for my daughter to replace her old iPhone 8. So far so good for a pre-owned phone. Hope this will last for 2 years before she can buy her new iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy a used phone and was shocked at its condition. It looked brand new and works perfectly. It wasn’t in the original box but was packed well and came with the cords.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great phone iphone XR

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear phone, perfect shape. The operation is perfect. The battery performs perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in good condition, the battery only charged to 90 percent but that's not bad for a refurbished phone. Overall a good deal.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Quite Disappointed by the sellers.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied. How come people have the audacity to sell this in higher price but with a trashy look? The battery is 93% Capacity which is bearable but the scratches and the damage of the phone physically is something unacceptable. There’s a lot of scratches and it so disappointing how come best buy doesn’t even check the sellers selling items first if it’s really fits for the price and the consumer? Is there a reasonable and good system with the situation like this? They let this kind of seller, sell almost junk products. There must be a rule specially on an item like this. Of course it was pre owned, but it doesn’t mean that it should look like a junk. I feel so bad that I even think that the seller doesn’t even have the words respect for selling an item like this in a higher price. I got mine in white, 128gb for $449, you might say the price is Good for the gb itself but when u see the actual phone I can’t even lied to myself on how disappointing it was for me ;((( I am planning to return mine after using it for like a couple minutes since I want to check how it will work for me cuz I want to give it a second chance but I was wrong, it is easier to get hot even for the first 3 minutes I was using it, maybe from the USPS truck when they shipped it since the phone is hot when I touched it then I returned it to the box after a couple of minutes using it. (Also the phone has a stinky smell on it. )After I returned it in there store I think I might just gonna buy a new one for 64 GB or the iPhone 11.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value. I was in and out quickly. Phone was in excellent condition. No more new phone and debt.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Affordable iPhone Option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed with the fraction of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone X

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone for a while now and it’s working great since I first got it and still in great condition worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iphone especially for the price. Wish I had bought it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good Model

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a last minute birthday gift, great phone, and great service at pick up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    three fingers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good condition, but only has one camera, and the screen changes to this large font, so you are supposed to use three fingers to bring it back to normal. it's crazy I have to power the phone off and restart it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Phone was flawless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was like getting a new phone. The only thing I didn’t like is the floor staff wouldn’t let me view phone out of box before paying. I had no way of knowing the condition with it being refurbished or open boxed but thankfully it was like new.

    I would recommend this to a friend