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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1699 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers praise the Pre-Owned iPhone XR 128GB (Unlocked) for its excellent condition, overall performance, and impressive camera quality. Many appreciate the phone's functionality and reasonable price. Some customers have expressed concerns about the battery life, while a few have mentioned the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,699 reviews
  • Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal this is a perfect phone. The size is perfect and picture is clear. Battery life is excellent and has everything I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is fine. Good price. Good choice for people just want a good phone but not expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering it’s used it has some wear but it is in great working condition. Overall happy with my purchase so far

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It overheats doesn’t keep its charge I dropped it when it was getting hot Corner of phone on back is cracked so I wasted close to 300 dollars. What a waste of money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is one of the best Apple has ever made.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before upgrading, and knew I wanted the XR. I also trusted Best Buy to sell a reliable used phone, which seems to be the case in the early going. Had to wait several months for this phone to be in stock, but it was worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 3 out of 5 stars

    Scratched iphone due to not packed securely

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was not packed securely. Got scratches. to irritated to exchange it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great to use the phone. The issues with the previous phone are resolved with the IPhone XR.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best phone best store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best model in my opinion and store makes the process easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xr!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it came prefect no scratches the only problem is that the speakers came dirty and only one works but its really loud so theres no problem!! also the charger isnt apple!! i love it i would recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freedom for under $200

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old phone (same model) was carrier-locked. Traded it in to Best Buy and got new unlock phone. Best decision ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it love it, it works great and my battery life was 95%. My son loves this phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone for it being refurbished and it is unlocked. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent user friendly phone, cost effective with all updated features and apps. All purpose with durable battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Verry good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase . Phone exceeded expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    macOS Monterey includes powerful new ways to connect with others, accomplish more, and work seamlessly across Apple devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, it is too early to give a full 5 stars yet, i hope that battery life will be a good one on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a Pre-owned phone. I have seen worst. Barely any scratches and the battery health isn’t bad for it’s age. I would definitely buy another one. Price point is fair and it’s Unlocked for all carriers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    grandsons award

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to work just like a brand new one grandson would think its new if he didn't watch me buy it

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Speakers busted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and in good condition for a used phone EXCEPT the speakers don’t work at ALL:(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched everywhere looking for a reasonable priced phone after mine just stopped working. Thanks Best Buy for having items in my budget.

    I would recommend this to a friend