Customer Ratings & Reviews

I really like this phone it's work really good and the camera is a good quarterly

Got the phone for my mother and it works like it was brought from the apple store

Phone was significantly scratched and absolutely filthy. Definitely not what I was expecting when I could have purchased a reconditioned phone from Apple directly or any number of other vendors. On top of this Best Buy will charge a restocking fee even for "refurbished" items. Was told there was no restocking fee before I ordered for open box and refurbished items (that is not true or at least not applied consistently). Complaint to the Best Buy fell upon deaf ears. This is obviously not an isolated incidence based on past reviews, which I admit I should have paid more attention to, but figured I could make a return assuming these were isolated issues. Would recommend purchasing from somewhere else that has a much better policy.

This phone works very well and no complaints here.

This phone works perfectly fine and no cracks or scratches or dents and for just a great price

Amazing iPhone works perfectly like new I love it.

In good condition. Like buying a brand new iphone.

I bought this phone for my son. He is very happy with it!

Bought this phone for my daughter she loves it the quality of this phone for the price is amazing!

My new refurbished Apple iPhone XR 64GB is the best phone I have ever owned. With my enclosed case surrounding the iphone, I am more confident that if I drop the phone, the screen won't crack. That is a vey important feature of any phone that you carry.

Even though it’s pre-owned it still works like it’s brand new

We recently purchased this phone for our son's birthday present. The experience was great, service was great, but at no time were we told that the phone was a refurbished phone when we were at the store. All in all, the phone works fine and my son loves it. just a little disappointing when you think you purchased a new phone.

Bought this as a gift for my grandmother, she loves it

Personally, I liked it a lot,I recommend it especially for the price it is very affordable

Excellent my son is happy the phones was he's birthday wish

Good phone, good services and everything is very good

Nice quality phone for a fraction of the price. Love the sleek design.

Excellent product, like new, works good, excellent camera

Great phone with budget. This was a gift to a family member. and he is super happy with it. no complain.

Bought for my dad to use as a Ipod. He enjoys it and connecting it to a music plan allows him to listen to his favorite music when he wants. It came in great condition with good battery life remaining. Honestly if you dont mind a slightly older phone it would be a great purchase as an upgrade.