Customer Ratings & Reviews

Bought as a open box/used, but it works as brand new..

Great product. Came in time and condition was amazing.

My daughter loves her new phone. It’s a big upgrade from what she had.

Ordered online ship to store. Picked it up on the day it arrived, and it came a day earlier than expected. Phone works great, just like new. Was able to use a SIM card of my choice without any issues. It did have 2 little nice on the metal edge, but barely noticeable and doesn't affect anything.

I’m glad I upgraded from an iphone6s. The ease of access and new features is great.

Good phone, no problems and fast and cheap, thanks

Excelente thank you for the phones …………………………………..

Purchased this phone for my daughter’s birthday and she loves it!

Works perfectly it looks like new my daughter loves it

Great price for the phone, the service was excellent

Great features, has everything I needed and more. Great buy for the price.

I was have a serious chronic illness, and my phone suddenly died so I went to Best Buy because I trusted them and I explained my situation and I was advised to get a refurbished phone it was $60 an iPhone XR and I could retrieve crucial information from the dead phone. And it had a 90 day warranty Great! So I ThoughIt it froze up a few times but I thought it’s okay Im downloading my contacts and information ( that was in the First 2 weeks) and I am not iPhone or tech savvy, at 30 days I new the iPhone I purchased was in bad shape. It kept freezing up sometime for a half hour to an hour before it would let me back in so it was literally doing exactly what my old phone was doing right before it died permanently and so I called Best Buy and about coming in and hopefully trading it in for a different one of their refurbished phones and was told that oh no no no you wanna get your money back and do the trade thing in the first 14 Days after 14 days they’ll fix it but I couldn’t get my other iPhone fixed. It was dead and they’re not gonna be able to fix this one either or maybe kind of crank it up a little bit for maybe 90 days and then I would be in the same place I was at when I came in to get this phone so great and I didn’t have two $300 to buy another refurbished phone but what really upset me was that I explained to the salesman in great detail that I have a chronic disease and that if I had to be able to call for help I was sent home on hospice on 1515 that’s 15 L of oxygen on and was told I was going to die. this was the fifth time that I almost died but no the last five times I did die and managed to come back but the first five times I was in my 30s. I’m now 62 years old so you know I desperately need a phone and yet salesman did not even think to tell me that if I had to I needed to replace the phone I needed to do it within the first 14 days so I am no longer I no longer have Best Buy under trusted stores or trusted people so thanks a lot Best Buy

It’s good. I like the quality. Price is good as well

Purchase for my granddaughter she love it 16 birthday gift

Made a great gift camera is very clear and speaker is very clear

This pre-owned phone works and looks like it’s brand new. It’s in great condition!

It’s in great condition and it still hasn’t failed me yet !

Very nice phone with no scratches or dents... I would recommend it to someone

First iPhone, I do not regret making the switch.

Looks like new. Easy to use. Bigger screen. Refurbished iphone