Customer Ratings & Reviews

The phone works great and came at a good deal! I was in a pinch and needed a quality phone, and this one was listed at a decent black Friday price.

Fantastic choice of store to buy. Staffs are very accommodating. I'm really pleased with the phone it is just like new, and the price is so competitive. This unit is my first iphone and planning to buy a new unit in the same store in the near future.

Phone is in good condition as far as no physical defects. they say it disinfected, however the phone came visibly dirt all in ports and speakers. I was shock by this. The phone should have went through a better cleaning process. Cleaning – removes dirt, dust and other soils from surfaces. Sanitizing – removes bacteria from surfaces. Disinfecting – kills harmful bacteria and viruses from surfaces. Sterilizing – kills all microorganisms from surfaces.

phone arrived early- battery at 80%- no scratches- all keys function- great price! this item was an excellent condition purchase- only problem battery run down quickly -

I purchased this phone to replace my old one, I was so surprised how well this worked despite being a few years old! I love the iphone XR and use it everyday. If your looking for a cheap iphone replacement this is your best bet.

Amazing! This phone works great, fast speeds, awesome looks, what more could you ask for?

The condition of the phone was very good when we took it out of the box and it worked like it was brand new and haven’t had an issue with it since we purchased.

This was a replacement phone and it looks brand new and works like a new phone, with no signs of wear. Would buy from BB again. Much better than taking a chance with some random website. It has a nice camera, the battery life is really good.

Beautiful iPhone used it then and still works great, thank you Best Buy! If you want a nice phone and don’t want to spend a lot of money go to Best Buy.

pros it came just like new and works as if I bought it new and it came in days cons N/A there are none

Battery life is not great, otherwise it’s as should be.

Phone is in great condition, no major scratches on the screen but there were small ones on the glass back, but it got covered by my case. Came in a flimsy package so I was concerned about the safety but it was okay. Battery healthy is around 84% which is not ideal but it works. Shipping was fast too, came in about 3 days earlier than expected.

Purchased this item for an elderly family member who's never had a smart phone. They found this easy to use. Although it was secondhand, the device runs smoothly.

The phone was in very good condition. The only issue is that the battery capacity has degraded to 78% and will not reach at least 80% as advertised. Screen perfect, case perfect.

Bought this as a temp phone for my son and he has no complaints it was in perfect condition

My son really wanted an iPhone so I bought him this one. He's very happy with it. I also recently switched from Android to iPhone and am happy with my choice.

Its been 2years since I bought this phone and Im still using no problem at all it was sometimes logging but because I use it too nonstop. I am happy with my purchased no scratches or anything

Excellent condition it is working good no problems

I have had this iPhone for a little over 2 years and it works perfectly fine I have had no issues with the phone at all. Best Buy also gave me the best customer service I have ever had from a phone place since I have moved to Indiana.

I recently bought a new iPhone from bestbuy your sales person was extremely knowledgeable and helpful he listened to what troubles was having with my old phone and what I was looking for in a new one.the purchase was smooth and I thought a great value.the phone was delivered to my home on the time and day that it was supposed to.on my return to bestbuy I met with Keith in set ups.a very nice young man.we’re able to move all my picture albums and saved data to the new iPhone.he also was very knowledgeable and pleasant to work with.a over all excellent experience.that’s why I will continue shopping and returning to the good people at Best Buy.