Customer Ratings & Reviews

Excellent condition and works well. All staff helpful in just the right product.

No scratches, still basically new. Works great, I definitely recommend!

This phone arrived in great shape with no visible scratches or dings, which I was worried about as this was a gift. My complaint is that the battery life is poor, which I guess is to be expected on older phones, but this wasn’t cheap so I expect it to last a long time.

So far so good! Excellent condition. I always kind of hold my breath when buying a used product but I am very impressed with the phone. No scratches, no sign of wear. Also happy with the X R.

Bought for my niece as she was begging for an iPhone because she's entering high school and didn't want an android anymore, *eye roll* teenagers lol Packaging was a little suspicious and a little more sturdy packaging would have been great, other than that phone came in pristine condition, had a problem with the sim card, but that got resolved easily with mobile carrier.

Excellent phone. I had one previously that’s why I purchased this one. it is a little slower than the old one I had. Maybe because it’s refurbished. Battery does not last very long.

Great Purchase per budget Can’t go wrong with this phone

Does exactly what it needs to with all the snappiness expected from iPhones. This was actually a downgrade from a previous iPhone that was lost, but there's really no noticable difference in performance since it isn't being used to play graphically intensive games... just a solid iPhone.

I’ve had this phone for a while now. It has been a great phone, lots of storage, great pictures, easy to use.

Great phone even with it being refurbished! Was easy to set up and picked it up with ease!

Our son's old phone quit working. He is an iPhone fan all the way, so we looked for options that were a reasonable price, but also have everything he was looking for. Glad that Best Buy had a pre-owned XR. He is very satisfied with the phone, and I am glad to not have payments for the next two years :)

The phone was in good condition and got the phone when we had asked for it and had no problem when connecting the phone to our server

This phone came just as brand new. Works really well and my son love it. No scratches at all.

Not a scratch on it , easy transfer over and works flawlessly . Very happy .

Everything was good, it have some scratches, but the battery condition was a 78%, that although it was a used phone should be better to sell it.

Is in good, shape no scratches, I bought it use but looks like new you can’t tell it was used.

Good phone and cheap. It's a not new phone but is what I need for a good price and look like a new one.

I’m very pleased with this phone. It fits perfectly in my scuba housing and takes great photos. It has facial recognition and long battery life. Even though it was refurbished, it works like new.

Everything functions on this phone but the included battery is at 88% so they left the original battery in it instead of it being completely Refurbished. That's the only reason i didn’t give it 5 stars. Refurbished to me means that everything Worn should be replaced but overall, Im happy with it....

We bought this used iPhone and it was good as new. For being so old, the camera quality was really good, the only difference to the new phones is the zoom and focus, but besides that, the images are really clear. The phone feels light and smooth.