Customer Ratings & Reviews

Good phone over all. Camera works well . Battery seems to be decent.

It gets the work done, its an iphone that works. The only thing that sucks is the scratches on the on i bought

Not satisfied. How come people have the audacity to sell this in higher price but with a trashy look? The battery is 93% Capacity which is bearable but the scratches and the damage of the phone physically is something unacceptable. There’s a lot of scratches and it so disappointing how come best buy doesn’t even check the sellers selling items first if it’s really fits for the price and the consumer? Is there a reasonable and good system with the situation like this? They let this kind of seller, sell almost junk products. There must be a rule specially on an item like this. Of course it was pre owned, but it doesn’t mean that it should look like a junk. I feel so bad that I even think that the seller doesn’t even have the words respect for selling an item like this in a higher price. I got mine in white, 128gb for $449, you might say the price is Good for the gb itself but when u see the actual phone I can’t even lied to myself on how disappointing it was for me ;((( I am planning to return mine after using it for like a couple minutes since I want to check how it will work for me cuz I want to give it a second chance but I was wrong, it is easier to get hot even for the first 3 minutes I was using it, maybe from the USPS truck when they shipped it since the phone is hot when I touched it then I returned it to the box after a couple of minutes using it. (Also the phone has a stinky smell on it. )After I returned it in there store I think I might just gonna buy a new one for 64 GB or the iPhone 11.

Everything was great! I received it on the date promised and the phone was in a like new condition, this is the second phone I’ve purchased from Best Buy one for me and one for my daughter, I highly recommend Best Buy, I have been satisfied with every one of my purchases.

Phone was in good condition, the battery only charged to 90 percent but that's not bad for a refurbished phone. Overall a good deal.

It was like getting a new phone. The only thing I didn’t like is the floor staff wouldn’t let me view phone out of box before paying. I had no way of knowing the condition with it being refurbished or open boxed but thankfully it was like new.

It was in good condition. Everything worked fine and the shippingbwas really fast.10/11 buy from again !!!!

This phone is ideal for taking pictures of treasure coins and treasure coin jewelry. My son is learning how to maintain inventory on our web store, MelFisher’sTreasures.com. For these types of pictures this phone out does even the IPhone 12.

THIS PHONE WORKS GREAT IN EVERYWAY I WANT IT WORK

Grear phone, perfect shape. The operation is perfect. The battery performs perfectly.

Had this phone for a while now and it’s working great since I first got it and still in great condition worth the purchase

Bought it as a last minute birthday gift, great phone, and great service at pick up.

Exactly what I needed with the fraction of the price.

Great phone and a great price. It is exactly what he needed. The sells person was knowledgeable and helpful.

The phone lasted in all about 3 years before it gave out. It was refurbished and i feel i got my moneys worth.

Geek squad worked with a BestBuy associate to give me the best option and they did a great job! Refurbished phone was only two days old !

I love this phone. Works great. Good price. Great replacement for my lost phone.

So far so good! I like the phone for my business purposes. It has all the same features my personal phone has. And ive had no issues

The phones screen came out scratched but yet again its a pre-owned phone. Everything else is alright with the device.

No issues with this phone and works like it was new.