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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $219.99

Customer reviews

Rating 4.3 out of 5 stars with 1670 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and overall performance of the Pre-Owned Excellent iPhone XR 64GB (Unlocked), along with its camera quality and ease of use. The price and general functionality of the phone are also appreciated. However, some customers have noted concerns about the battery life, while others have commented on the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,670 reviews
  • Rated 5 out of 5 stars

    X to XR seamless transition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not as tech savvy as I used to be but apple makes their technology user friendly. To the point where they step in before you make a critical decision with helpful pop-ups, in terminology that gets to the point. Zero learning curve required. It’s like having a specialist onboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished iPhone 11 works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad we decided to get a discounted refurbished phone. We haven’t had any problems with it yet. Just had the phone for two weeks but so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Refurbished was a Great Option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition, functions seamlessly best option for another phone for a teenager

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Looks and Works Like New

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a chance on a pre-owned phone and glad I did. I wouldn't have known it was used in the like new condition it was in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphonexr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice this should come with directions it will help with understanding the phone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my pre-owned Apple iPhone XR! Works great and can't beat the price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone XR - Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice phone and really good quality. Works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I-phone xr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy at a great price.my sons first starter phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with new carrier. Very good value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Got it for my mother for Christmas 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a great price. I’m really impressed with the camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaga's gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone hasn't been used as of yet. I have set it up and tested the basics. It appears to be a great phone. My grandson is going to love it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfectly! I was scared it wouldn’t work but it definitely felt like new!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is awesome i am in love with this phone thank you so much

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in great condition and arrived on time. Super happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    In love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in great condition cant complain attt allllll

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 1 out of 5 stars

    DO NOT BUY refurbished phones from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was significantly scratched and absolutely filthy. Definitely not what I was expecting when I could have purchased a reconditioned phone from Apple directly or any number of other vendors. On top of this Best Buy will charge a restocking fee even for "refurbished" items. Was told there was no restocking fee before I ordered for open box and refurbished items (that is not true or at least not applied consistently). Complaint to the Best Buy fell upon deaf ears. This is obviously not an isolated incidence based on past reviews, which I admit I should have paid more attention to, but figured I could make a return assuming these were isolated issues. Would recommend purchasing from somewhere else that has a much better policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement i phone and did not want to spend $500. The iphone xr was perfect. Swap ove sim card and bingo..in business. Dis covered later xr last year for sim cards.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Definitely love The IPhone XR and Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely in Perfect Condition , Great and Fast Shipping along with it .

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Prepay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, my mom and dad really like their phones! Best way to go!

    I would recommend this to a friend