Customer Ratings & Reviews

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A few hiccups here and there connecting to Bluetooth but overall does everything she needs.

Doing what I needed it to do. It’s a work phone. The customer service was excellent. The Hamburg store associates are awesome. Thank you.

Darned nice phone. The body is very slippery. I recomend a cover.

The phone came on time and packaged nicely. i’ve had it for a little over 5 months and I haven’t had any problems! i’m pretty sure mine is refurbished, so i was worried it would break after a few weeks but it didn’t :) it came in perfect condition (no scratches or dents or cracks) if something else happens i’ll update my review :) i wanted to add a note about why i rated the battery life a 4. the battery lasts significantly longer than my old phone did. but the battery health is only around 86% i think. but a full charge will still last me over a day.

absolutely love this phone for my daughter thanks to best buy !!

Maybe other people will have better luck than me… To begin with the first phone had a battery life of 85% I bought this phone and had problems right away. I called customer service and they sent me a replacement phone right away. I received the second phone and had a very hard time getting it activated…finally after a couple hours, it was hooked up. Then…more problems! This phone had a 80% battery life. Needless to say I was able to buy a BRAND NEW iPhone XR else where for only 10 more. I would definitely pass on the used XR since there are too many XR’s with a whole lot of the same microphone problems.

I will always absolutely trust BestBuy when purchasing refurbished electronics. No issues so far. Would never guess it wasnt brand new.

I LOVE THIS PHONE . Feels bigger than my last iPhone (which was a seven) it is way more convenient with Face ID . Carry’s a good battery after a charge. I haven’t cracked it yet ! And I had it for three months But I’ll will get a screen protector. Oh and the colors are everything . I got blue !!!!!

I am still trying to get familiar with phone which is different from my previous iphone. Had very helpful service

is just what we ordered. an more than we expected when purchased

Battery life was pretty low but over all still a good phone

I love my iPhone XR , is my first iPhone and I really love it

Love my new xr. Great phone and it takes great pics

The phone came in great condition, practically new!

It is a excellent product I don’t have any problem.

Phone gets soooo hot when it’s charging good thing I don’t use it often

I love this phone so much, I’m so glad I bought it!

I overall love the purchase! It was exactly as advertise and would recommend to anyone

For the price of this phone I can say that you get what you pay for. It’s not bad but it’s not great either. There are definitely some scratch marks on the back and the battery was only 71% overall health.