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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $219.99

Customer reviews

Rating 4.3 out of 5 stars with 1670 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and overall performance of the Pre-Owned Excellent iPhone XR 64GB (Unlocked), along with its camera quality and ease of use. The price and general functionality of the phone are also appreciated. However, some customers have noted concerns about the battery life, while others have commented on the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,670 reviews
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it love it, it works great and my battery life was 95%. My son loves this phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best phone best store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best model in my opinion and store makes the process easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 10

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was as advertised did not have to break the bank to get daughter a quality phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is fine. Good price. Good choice for people just want a good phone but not expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my grandmother, she had never had a smart phone before this one and she loves this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freedom for under $200

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old phone (same model) was carrier-locked. Traded it in to Best Buy and got new unlock phone. Best decision ever!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone Call speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker for when making a call is so low , i dont know if just got a bad phone but other than that its great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Verry good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase . Phone exceeded expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent user friendly phone, cost effective with all updated features and apps. All purpose with durable battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone xr

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I've been using it, I haven't had any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was great but had trouble setting it up. It locked up with apple flashing on it. Send it back for a refund the same day I got it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone for it being refurbished and it is unlocked. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My world

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife she loved it so much thanks a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Pre-Owned IPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! Great customer service. I don't remember the Girl's name who helped me but she was wonderful!!!

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 3 out of 5 stars

    Scratched iphone due to not packed securely

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was not packed securely. Got scratches. to irritated to exchange it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    macOS Monterey includes powerful new ways to connect with others, accomplish more, and work seamlessly across Apple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t expect it to be very clean and looks like a new phone from a box. The only thing that it came without its original box, but who cares if it’s clean as such. My daughter is very happy with her phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for a fantastic , gently used iPhone with 3times the memory my old S6 phone had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8 to XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have an iPhone 8 and moving up to XR is so different.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone. Nice display and great camera. Very happy with purchase.

    I would recommend this to a friend