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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $219.99

Customer reviews

Rating 4.3 out of 5 stars with 1670 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and overall performance of the Pre-Owned Excellent iPhone XR 64GB (Unlocked), along with its camera quality and ease of use. The price and general functionality of the phone are also appreciated. However, some customers have noted concerns about the battery life, while others have commented on the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,670 reviews
  • Rated 5 out of 5 stars

    Thanks Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched everywhere looking for a reasonable priced phone after mine just stopped working. Thanks Best Buy for having items in my budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    grandsons award

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to work just like a brand new one grandson would think its new if he didn't watch me buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gage my a chance with no credit made it super easy to make payments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an iPhone so nothing to put really. Got it for stepsons birthday and they're happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xr!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it came prefect no scratches the only problem is that the speakers came dirty and only one works but its really loud so theres no problem!! also the charger isnt apple!! i love it i would recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starter iPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter iPhone for you if you are new to iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, it is too early to give a full 5 stars yet, i hope that battery life will be a good one on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty much what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging was a bit sus, but the phone works so it's all good. Delivered before time as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat little phone. Less weight to carry than an ipad. Crisp video and photo resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is one of the best Apple has ever made.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before upgrading, and knew I wanted the XR. I also trusted Best Buy to sell a reliable used phone, which seems to be the case in the early going. Had to wait several months for this phone to be in stock, but it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my nephew and he loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purvhase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Not a single scratch on it. Only concern is the brightness of the screen got dimmed suddenly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost effective item to use basic apps for the daily activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son turned it on just to check so far it’s ok for being refurbished but will let you know once I give it to him for his birthday and see how it works

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Speakers busted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and in good condition for a used phone EXCEPT the speakers don’t work at ALL:(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect condition

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Fairfax is always an easy in an out.. loved my purchase and last two visits got helped by Same associate. Love my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy and excellent phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and they are absoulutely loving it. Nothing wrong with the device and no major issues have come up since they have been using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cybersecurity Analyst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box product that is worth the price. Exceptional usage experience Provide details about why you liked or disliked a product Happy with the set forth Terms and Conditions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did everything himself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made a very happy kid!! Best Buy was very helpful and treated him with respect and appreciation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review kmb

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful phone with a bright screen, daylong battery life, and great build quality Good cellphone, and good price.

    I would recommend this to a friend