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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $219.99

Customer reviews

Rating 4.3 out of 5 stars with 1670 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and overall performance of the Pre-Owned Excellent iPhone XR 64GB (Unlocked), along with its camera quality and ease of use. The price and general functionality of the phone are also appreciated. However, some customers have noted concerns about the battery life, while others have commented on the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,670 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a Pre-owned phone. I have seen worst. Barely any scratches and the battery health isn’t bad for it’s age. I would definitely buy another one. Price point is fair and it’s Unlocked for all carriers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! My daughter loves it. We recommend buying one to family and friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like phone would recommend this phone to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working perfectly, however, the charges that came with the phone was not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my iPhone I’m happy You guys actually had the one I wanted so badly too cricket didn’t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it as a secondary

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old, but worth it if you're looking for a glorified iPod such as I was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great charger too, 1 problem tho the phone speaker is very low when making calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow - first time getting an unlocked phone and it works beautifully! And, as a nice surprise, was able to use the SIM card from the previous Samsung phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone, even better customer service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great customer service. Was surprised it came in such a generic way with a generic charger. Otherwise, great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Works great - this pre-owned version is no different from brand new. Really great screen quality.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor Quality for Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery does not hold a charge, the phone overheats very fast, and the phone moves very slow. I paid almost $300 for this crappy phone. The least Best Buy can do is make sure the battery holds a charge. Never buying used products from Best Buy again. Waste of my money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The product and the company

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great deal and the workers that’s helped me were amazing

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery sucks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son but the battery life was not good so returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Larry E

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good item for the money. Added my own plan to save money. Using phone for GPS only.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Product would recommend someone buying got this for my granddaughter

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Ehh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery needed servicing out of the box! The manager was amazing though and helped me find a better replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my daughter needed for a replacement phone and she's absolutely happy with this purchase, definitely would recommend it to everyone thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love absolutely everything about this phone. Been using it for 2 weeks now and haven't had any problems. The battery life is great, screen size is perfect, operating system is amazing. Would definitely purchase another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great used phone , the price was very fair , would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XR lover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone love the size bigger than my hands but I can see better

    I would recommend this to a friend