Customer Ratings & Reviews

My daughter loves this phone. The worker was very helpful.

Premium quality for a used phone! Was the perfect price

Exactly as a described. Very happy with the price and customer service.

awesome. i lost old my phone disappointed from NYC.

Not bad to sell back to get the latest one. I refuse the ok new iphones

I bought the iphone fornmy daughter as.a birthday gift since April and so far so good.

A friend suggested this rebuilt device since they did not have a new one. Very happy so far..........

i had this for my step son and daughter. they really love it. it has only small scratches in the screen but very hard to find unless you will look thoroughly.

Good phone for the price, just sucks that apple always does software updates that older models cant keep uo with.

While I knew this was an old phone - I assumed I would get something refurbished that was healthy. Instead, I got a phone where the battery drains 30% from 7:30 to 9 on my way to work, and the screen had a crack in the middle that you couldn't see in store. I am very, very disappointed, especially considering there were other phones I could have chose from in this price range.

Everything you could ask for and then some. Best bang for your buck with this one

To start with, I made this purchase in the store but had to have it shipped and the sales person did not tell me it was a pre-owned phone. No big deal, it's Best Buy and I have a total tech membership so I figured it would be fine. Well, the phone shows up, looks good, we get it set up for my mom and notice it has an echo but it's ok. Next a black line appears and the echo gets worse but the return period is over so now I have to figure out when I can drive 100 miles, get the phone, drive another hour to the closest store, hope they can fix it and then take it back to my mom. I am a Total Tech member (for now) but this is probably the end of my relationship with Best Buy.

I’m happy with my purchase, even though some people would tell me to buy a new iPhone, I don’t regret it cause the iPhone is working properly.

Perfect replacement phone for my mother. Does everything is was advertised to do.

Phones to small huge bezels one camera best buys still charging to fr a resale used device

Good device still not as good as new but you get what you pay for

Battery hot after one week like its not even new would like to get something better not worth the price

I phone X-r came in 9.5 out of 10 condition. Works great no lag. Battery capacity is 90 percent. Great job best buy

Very fast shipping , phone overall is amazing like new .

I’m unable to comment on this product. My notices that it was ready for pick up were going to junk mail instead of regular emails. By the time I found this out my pick up time had expired and the store returned it. When they tried to reorder it the phone was no longer available. I have had good success with iPhones in the past.